School Administrator & EHCP Support (Front Desk)

Senploy; London Borough of Newham; On-site; GBP 24,000 - 30,000; Full time

Job summary

Remedy Education is recruiting on behalf of a specialist school for an experienced School Administrator to provide vital administrative support during the first half term of the new academic year. The role will be based at the school’s front reception in East London, handling visitors, calls and general clerical tasks.

You will support EHCP administration, including attending meetings, taking notes, and assisting the SEN team with reports and record keeping, while ensuring safeguarding and GDPR

Qualifications

• Experience in a school administration or reception role.
• Experience using Arbor is highly desirable.
• Knowledge of EHCP administration and SEN processes.

Responsibilities

• Provide a professional and welcoming front-of-house reception service.
• Manage incoming calls, emails, visitor enquiries, and general reception duties.
• Support the school office with day-to-day administrative tasks.
• Use Arbor to update and maintain pupil records, attendance, and school information where required.
• Assist with the administration of Education, Health and Care Plans (EHCPs).
• Attend EHCP meetings and produce accurate meeting notes.
• Support the SEN team with reports, documentation, and record keeping.
• Maintain accurate and confidential records in line with safeguarding and GDPR requirements.
• Work effectively with school staff, parents, and external professionals.
• Previous experience working within a school administration or reception role.
• Experience using Arbor is highly desirable.
• Knowledge or experience of EHCP administration and SEN processes.
• Excellent organisational skills with strong attention to detail.
• Confident IT and communication skills.
• Able to remain calm, professional, and resilient within a busy school environment.
• Holds an Enhanced DBS on the Update Service or is willing to obtain one.

Skills

Reception duties

Administrative tasks

Organisation

Communication

Attention to detail

Resilience

Tools

Arbor

MS Office / IT

Job description

Remedy Education is recruiting on behalf of a specialist school for an experienced School Administrator to provide vital administrative support during the first half term of the new academic year. The role will be based at the school’s front reception in East London, handling visitors, calls and general clerical tasks.

You will support EHCP administration, including attending meetings, taking notes, and assisting the SEN team with reports and record keeping, while ensuring safeguarding and GDPR