Scheme Support Officer - Wakeful Nights (Fixed-Term)

Pobl Group; Swansea; On-site; GBP 15,000 - 21,000; Part time

Job summary

Codi is recruiting for a Waking Night Young Persons Scheme Support Officer to join Swansea's Young Persons accommodation service in Moriston, Swansea. The role involves a rolling night rota from 22:30 to 07:30 to support young people aged 16–24 experiencing homelessness.

The position focuses on safety, emotional and practical support during the night, with no formal qualifications required. You will work independently at times while contributing to a compassionate team.

Qualifications

• No formal qualifications required.
• Ability to work nights and lone work.
• Strong communication and relationship-building skills.

Responsibilities

• Provide emotional and practical night-time support to young people aged 16–24.
• Ensure safety and well-being in the night-time environment.
• Address issues that arise during the night with a calm, professional approach.
• Engage with a diverse group and adapt approaches as needed.

Skills

Empathy

Communication

Resilience

Initiative

Job description

Fixed-Term, Part-Time, Scheme Support Officer working at our Young persons accommodation service in Moriston, Swansea. You will be required to work on a rolling rota which involves wakeful shifts between 22:30 - 7:30. About the role Swansea Young Persons service provides temporary accommodation to young people age 16-24 who are experiencing homelessness. The service delivers intensive housing related supported to individuals who are ready to gain independence and a tenancy of their own. As a Waking Night Young Persons Scheme Support Officer, you will play a crucial role in ensuring the safety and well-being of the young people in our service throughout the night. You will provide emotional and practical support, assist with any issues that may arise during the night, and contribute to a calm and stable environment. Duties include:

• Empower individuals with the knowledge and tools needed to live independently.
• Address complex behaviours and needs, including alcohol misuse, mental health issues, substance misuse, and offending behaviour.
• Work with a wide range of personalities and behaviours, including individuals who may be resistant to support.
• Adapt your approach to effectively engage with a diverse clientele.
• Undertake lone working, requiring strong communication skills, resilience, and confidence to work on your own initiative.
  To excel as a Scheme Support Officer, you don't necessarily need previous experience or specific qualifications. Instead, this role requires:
• A passion to work with and enable people to live as independent a life as possible
• An enthusiasm and passion for making a difference to people's lives
• A strong initiative and ability to work alone as well as being a great team player
• Ability to deal with conflicting and difficult situations
  At Codi, our values are Compassionate, Authentic, and Progressive. When you join us, you'll embrace these principles and thrive in an environment shaped by them.

Take a glimpse into our work and find out more about our Pay & Benefits: Codi Perks & Benefits