Scheme Support Officer

Codi Group; Merthyr Tydfil; On-site; GBP 21,000 - 27,000; Full time

Job summary

Codi Group is recruiting a Scheme Support Officer to help residents in a 33-unit supported accommodation in Merthyr Tydfil. You will engage with people we support, connect them to services, and assist with everyday living skills, finances and community integration.

You will support Project Workers by delivering workshops on tenancy management and health and wellbeing, perform health and safety checks, address additional needs, and build community links.

Qualifications

• A passion to work with and enable people to live as independent a life.
• A strong initiative and ability to work alone as well as being a great team player.
• Ability to deal with conflicting and difficult situations.

Responsibilities

• Engaging and interacting with the people we support to help them connect with other support services
• Supporting Project Workers in delivering workshops relating to tenancy management and health and wellbeing
• Carrying out health and safety checks + wellbeing checks within the scheme
• Addressing any additional needs, the people we support might have
• Building community links and establishing partnerships that benefit our customers

Skills

Compassionate

Independent worker

Teamwork

Conflict handling

Job description

About The Role

The service provides 33 units of supported accommodation, staffed 24 hours for homeless people aged over 18. The purpose of this service is to support service users to develop independent living skills in the management of a household, their own finances and working towards establishing themselves in community services, whilst being supported with staff on site. This will be seen as a step up approach to more independent living in their own accommodation, limiting the need for further support and preventing any escalation of needs.

The service provides 33 units of supported accommodation, staffed 24 hours for homeless people aged over 18. The purpose of this service is to support service users to develop independent living skills in the management of a household, their own finances and working towards establishing themselves in community services, whilst being supported with staff on site. This will be seen as a step up approach to more independent living in their own accommodation, limiting the need for further support and preventing any escalation of needs.

As a scheme support officer you will be required to

• Engaging and interacting with the people we support to help them connect with other support services
• Supporting Project Workers in delivering workshops relating to tenancy management and health and wellbeing
• Carrying out health and safety checks + wellbeing checks within the scheme
• Addressing any additional needs, the people we support might have
• Building community links and establishing partnerships that benefit our customers

You will be faced with complex behaviours and needs, including alcohol misuse, mental health, substance misuse, and offending behaviour. You will work with a range of different personalities and behaviours so you will need to be able to adapt your approach to engage with a diverse cliental and manage disputes or conflicts appropriately.

Skills And Experience Needed

• A passion to work with and enable people to live as independent a life as possible
• A strong initiative and ability to work alone as well as being a great team player
• Ability to deal with conflicting and difficult situations

Full list of duties and can found on the Job description.

Values

At Codi, our values are Compassionate, Authentic, and Progressive. When you join us, you’ll embrace these principles and thrive in an environment shaped by them.

Take a glimpse into our work and find out more about our Pay & Benefits:

Codi Perks & Benefits