Scheme Support Officer

Codi Group; Pontypridd; On-site; GBP 20,000 - 26,000; Full time

Job summary

The Scheme Support Officer role at Castle House Project in Pontypridd supports homeless individuals over 18, including those with complex needs. Working with the Scheme Manager and a team, you will provide 24/7 support and help customers move towards independent living.

A Full UK driving licence and access to a vehicle are essential, with a passion to make a difference and strong teamwork. The role requires initiative and the ability to handle difficult situations.

Qualifications

• Relevant work experience and knowledge of issues relating to vulnerable people.
• Must hold a Full UK Driving Licence and have access to a vehicle.
• Ability to work both independently and as part of a team.

Skills

Driving Licence

Vulnerable people awareness

Team player

Initiative

Conflict handling

Job description

About The Role

This is a Scheme Support Officer role based in our Supported accommodation service, Castle House Project, Pontypridd. Working alongside the Scheme Manager, we have a team of Scheme Support Officers & Project Workers, providing 24/7 Support to our diverse group of customers.

Working in a team, you will provide support to homeless individuals over the age of 18, focusing on offenders and those with substance & alcohol misuse issues. An adaptive approach is required, as the role involves supporting individuals with complex needs and behaviours. The mission is to offer housing related support, and equip the individuals with the skills they need to transition into independent living.

Skills And Experience Needed

Relevant work experience and knowledge of issues relating to vulnerable people is essential.

For this role it is essential to hold a Full UK Driving Licence and have access to a vehicle.

More important are;

• A passion to work with and enable people to live as independent a life as possible
• An enthusiasm and passion for making a difference to people’s lives
• A strong initiative and ability to work alone as well as being a great team player
• Ability to deal with conflicting and difficult situations

Full list of duties and can found on the Job description.

Values

At Codi, our values are Compassionate, Authentic, and Progressive. When you join us, you’ll embrace these principles and thrive in an environment shaped by them.

Codi Perks & Benefits

Take a glimpse into our work and find out more about our Pay & Benefits:

FREDIE

At Codi Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity to rise with us.

We believe the people who use our services should have a voice in shaping them. That's why customers may play an active role in our recruitment process, helping us identify candidates who share our values and commitment to delivering excellent support.

We occasionally close a vacancy before the end date as we actively review our applications and will sometimes progress to interview very quickly.

If you’re shortlisted, you’ll take a short online values assessment (under 10 minutes) before you book an interview slot to attend the in-person interview. It helps us learn more about you and what drives you. Our colleagues make our services exceptional, and we’re looking for people who’ll feel at home with us.