Scheme Support Officer

Pobl Group; Caerphilly; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Codi Perks & Benefits

Job summary

Codi Group in Caerphilly is seeking a Scheme Support Officer for Ty Croeso, a 10-bed supported accommodation providing 24/7 support to adults experiencing homelessness. You will join a team of Scheme Support Officers and Project Workers delivering tenancy management and housing-related assistance to a diverse client group.

Working daily with clients who may have experienced trauma and complex needs, you will learn new skills and engage with external agencies while promoting independence and

Qualifications

• Passion to work with and enable people to live as independent a life as possible.
• Enthusiasm and passion for making a difference to people's lives.
• Strong initiative and ability to work alone as well as in a team.
• Ability to deal with conflicting and difficult situations.
• Good organisational skills and IT skills.

Responsibilities

• Promote tenancy management skills and provide housing related support to clients.
• Collaborate with project workers and deliver 24/7 support in Ty Croeso.

Skills

Passion to help others

Making a difference

Independence & teamwork

Conflict management

Organisational & IT skills

Job description

Scheme Support Officer

Job no: 510142

Work type: Full time

Salary: 25,877.80

Location: Caerphilly

Categories: All Support roles, Homelessness / Risk of homelessness

Job Description: Customer & Community (Support)

About the role

This is a Scheme Support Officer role based in our Supported accommodation service, Ty Croeso, Caerphilly. We have a team of Scheme Support officers and Project Workers and providing 24/7 Support to our diverse group of customers.

Tŷ Croeso is a 10-bed supported accommodation that provides support to homeless individuals aged 18 and over. You will be working with a diverse group of people from varying backgrounds, some of whom may have experienced trauma and complex needs. Every day is different, you'll be learning new skills and have opportunity to work with a variety of agencies. We engage with the people we support through positive meaningful activities and provide a Psychologically Informed Environment. Your role would be working alongside the project workers promoting tenancy management skills to our clients and providing any other housing related support they may require

Full list of duties and can found on the Job description.

Skills and Experience Needed

• A passion to work with and enable people to live as independent a life as possible
• An enthusiasm and passion for making a difference to people's lives
• A strong initiative and ability to work alone as well as being a great team player
• Ability to deal with conflicting and difficult situations
• Good organisational skills and IT skills

Pay & Benefits

Codi Perks & Benefits

Values

At Codi, our values are Compassionate, Authentic, and Progressive. When you join us, you'll embrace these principles and thrive in an environment shaped by them.

FREDIE

At Codi Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity to rise with us.

If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, please contact [e-mail] or 0300 373 5262

Advertised: 27 Aug 2026 GMT Daylight Time

Applications close: 10 Sep 2026 GMT Daylight Time