Scheme Support Officer

Pobl Group; Merthyr Tydfil; On-site; GBP 18,000 - 24,000; Full time

Job summary

Codi Group in Merthyr Tydfil is seeking a full-time Scheme Support Officer for our 10-bed Supported Accommodation Service, Garth Villas. You will support individuals who are homeless on a rolling rota including days, evenings, nights and bank holidays.

Working alongside Project Workers, you will help residents facing alcohol/substance misuse and mental health issues to engage in support and gain independence toward tenancy. We are a not-for-profit with a community-driven mission.

Qualifications

• Relevant work experience and knowledge of issues relating to vulnerable people is essential.
• More important are: a passion to work with and enable people to live as independent a life as possible
• An enthusiasm and passion for making a difference to people’s lives
• A strong initiative and ability to work alone as well as being a great team player
• Ability to deal with conflicting and difficult situations

Responsibilities

• Provide support to individuals who are homeless with a range of different behaviours and personalities.
• Help customers engage in support and gain independence in preparation to manage and sustain a future tenancy.
• Work with Project Workers to deliver community-based support within the service.

Job description

Summary

One full-time Scheme Support Officer in a Supported Accommodation Scheme in Merthyr Tydfil. You will be required to work days, evenings, nights & bank holidays on a rolling rota.

Overview

Codi is a not-for-profit with a big heart and an even bigger mission. As Wales’ largest provider of housing, care, and support, we’re here to help people live well, feel supported, and rise to their full potential.

Every day, our teams support nearly 17,000 individuals across Wales with services that make a real and uplifting difference to their everyday lives.

Our name says it all: ‘Codi’ means rise in Welsh. It reflects who we are, where we come from, and our ambition to lift expectations, lift communities, and lift each other.

About The Role

This is a Scheme Support Officer role based in our 10-bed Supported Accommodation Service, Garth Villas, Merthyr Tydfil. Alongside the Service Manager we have a team of Project Workers & Scheme Support Officers, with the service being crucial within the community to tackle homelessness.

Working alongside the Project Workers, you will provide support to individuals who are homeless with a range of different behaviours & personalities. The customers may be facing various needs such as – Alcohol/substance misuse, mental health, anti-social behaviour and offending. The service gives customers an opportunity to engage in support, and gain independence in preparation to manage & sustain a future tenancy.

Skills And Experience Needed

Relevant work experience and knowledge of issues relating to vulnerable people is essential.

More important are:

• A passion to work with and enable people to live as independent a life as possible
• An enthusiasm and passion for making a difference to people’s lives
• A strong initiative and ability to work alone as well as being a great team player
• Ability to deal with conflicting and difficult situations

Full list of duties and can found on the Job description.

Values

At Codi, our values are Compassionate, Authentic, and Progressive. When you join us, you’ll embrace these principles and thrive in an environment shaped by them.

Pay & Benefits

Take a glimpse into our work and find out more about our Pay & Benefits.

FREDIE

At Codi Group we are guided, in all that we do, by a group of principles that we call FREDIE. These are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity to rise with us.