Floating Support Worker

Pobl Group; Newport; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Pay & Benefits

FREDIE values

Job summary

Codi Group is seeking two Full-time, permanent Housing Floating Support workers for the Newport Newid team in Newport. You will work office hours with some flexibility to meet customer needs and travel to clients’ homes to deliver housing-related support.

You will support adults 18+ who are facing tenancy challenges, homelessness, or risk of homelessness. This role does not involve personal care.

Qualifications

• Experience working with vulnerable people.
• Ability to work independently and as part of a team.
• Drive licence and access to a car.

Responsibilities

• Manage own caseload and electronic diary.
• Travel to customers' homes to deliver housing-related support.
• Help customers access housing options and signpost to services.
• Provide resettlement support, including setting up tenancies and utilities.
• Assist with grant applications and referral forms.
• Support income maximisation, benefits, debt management and budgeting.
• Liaise with landlords and other agencies to meet needs.
• Complete risk assessments, needs assessments and support plans.
• Monitor outcomes in line with Housing Support Grant requirements.

Skills

Relevant experience

Passion for helping people

Independent worker

Conflict management

Homelessness knowledge

Full driving licence

Job description

Summary

Two Full-time, permanent Housing Floating Support workers to join our Floating Support team, HS Newport Newid, in Newport. You will predominantly work office hours although flexibility is required to meet the needs of our customers.

About the role

This is a Floating Support Worker role based in Newport. You will provide housing-related support to individuals aged 18 and over who are either struggling to maintain their tenancy, are at risk of homelessness, or are currently experiencing homelessness.

Please note that this role does not involve any aspect of care or personal care.

Day To Day Duties

• Managing your own caseload and electronic diary
• Travelling to customers homes to deliver housing related support
• Supporting individuals to access housing options
• Providing resettlement support, including setting up tenancies, arranging utilities, and registering with health services
• Completing grant applications
• Completing referral forms
• Supporting individuals to maximise their income, ensure appropriate benefits are in place, and receive support with debt management, budgeting, and setting up sustainable repayment arrangements.
• Liaising with landlords
• Working closely with other agencies and professionals to ensure customers’ support needs are met
• Completing administrative tasks, including risk assessments, needs assessments, and support plans
• Monitoring customer outcomes in line with Housing Support Grant requirements

Skills And Experience Needed

• Relevant work experience and knowledge of issues relating to vulnerable people
• Passion and enthusiasm for supporting people to live as independently as possible
• Strong initiative and the ability to work independently as well as part of a team
• Ability to manage challenging and conflicting situations
• Understanding of homelessness processes and the ability to signpost and support those experiencing housing issues
• A full driving licence and access to a car

Full list of duties and can found on the Job description.

Values

At Codi, our values are Compassionate, Authentic, and Progressive. When you join us, you’ll embrace these principles and thrive in an environment shaped by them.

Take a glimpse into our work and find out more about our Pay & Benefits:

Codi Perks & Benefits

FREDIE

At Codi Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity to rise with us.

If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, please contact [e-mail] or 0300 373 5262

We believe the people who use our services should have a voice in shaping them. That's why customers may play an active role in our recruitment process, helping us identify candidates who share our values and commitment to delivering excellent support.