Scheme Manager — Independent Living & Safety

Stonewater; Southampton; On-site; GBP 18,000 - 32,000; Part time

Job summary

Stonewater in Southampton is seeking a proactive Scheme Manager to support the Delivery Manager in ensuring residents live safely and independently at Merlin Lodge.

You will oversee essential safety checks, including health & safety, fire safety, and the warden call system, while maintaining compliance and identifying risks to residents’ wellbeing.

This permanent, part-time role (35 hours per week) offers you an opportunity to deliver high-quality housing services within a caring community.

Qualifications

• Experience in housing or customer-facing roles.
• Strong IT skills and a willingness to learn new systems.
• Excellent record-keeping and attention to detail.
• Self-starter with organisational skills and a passion for helping others.
• Clear communicator with residents, colleagues, contractors, and external agencies.
• A practical problem-solver who delivers high-quality work and meets deadlines.
• Delivering excellent customer service, including resolving feedback and complaints.

Skills

Housing experience

IT skills

Organisational skills

Customer service

Tools

Microsoft Office

Job description

Stonewater in Southampton is seeking a proactive Scheme Manager to support the Delivery Manager in ensuring residents live safely and independently at Merlin Lodge.

You will oversee essential safety checks, including health & safety, fire safety, and the warden call system, while maintaining compliance and identifying risks to residents’ wellbeing.

This permanent, part-time role (35 hours per week) offers you an opportunity to deliver high-quality housing services within a caring community.