Scheme Co-ordinator — Support Older Residents to Thrive

Jigsaw Homes Group; Sefton; On-site; GBP 27,000 - 31,000; Full time

Benefits offered by this job

24 days holiday

On-site gym

Health plan

Maternity/paternity leave

Job summary

Jigsaw Homes Group is seeking a Scheme Co-ordinator to deliver outstanding customer service and support independent living across its schemes. The role focuses on smooth day-to-day operations and strong liaison with tenants, colleagues and external partners.

Applicants should have experience in housing or support settings; a full UK driving licence and access to a vehicle for business use are required. DBS checks will be completed for successful candidates.

Qualifications

• Excellent customer service skills and empathy.
• Experience in housing or support services is a plus.
• Full, valid UK driving licence and access to a vehicle for business use.

Responsibilities

• Deliver excellent customer service meeting and exceeding expectations.
• Ensure smooth day‑to‑day running of schemes and liaise with internal and external customers.
• Identify opportunities to improve services for tenants and support independent living.

Skills

Customer service

People skills

Job description

Jigsaw Homes Group is seeking a Scheme Co-ordinator to deliver outstanding customer service and support independent living across its schemes. The role focuses on smooth day-to-day operations and strong liaison with tenants, colleagues and external partners.

Applicants should have experience in housing or support settings; a full UK driving licence and access to a vehicle for business use are required. DBS checks will be completed for successful candidates.