Scheduling Assistant

1st Homecare; United Kingdom; Remote; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Accredited training

NVQ Level 2 & 3 in Health and Social</

28 days holiday + bank holidays

Job summary

Real Life Options is seeking a Scheduling Assistant to support people with learning disabilities and autism across Newcastle and Durham. The role is based in our Newcastle office and involves managing rotas, training coordination and DBS checks, with full training provided.

The successful candidate will work as part of a supportive team, ensuring accurate scheduling, timely communication, and efficient use of resources to enhance service delivery.

Qualifications

• Previous rota management and IT/Systems experience is desirable.
• An enhanced DBS is required for this role.
• Full training will be provided.

Responsibilities

• Produce and maintain accurate employee and people we support rota, ensuring contractual hours are met.
• Prepare weekly schedules from the rota system, allocating resources and matching staff to people we support.
• Monitor staff leave to ensure coverage with minimal disruption.
• Communicate rotas to staff and people we support in advance, with changes communicated promptly.
• Maintain and update personal details in the HR database and systems.
• Book and coordinate staff training in line with policies.

Skills

Rota management

IT/Systems experience

Excellent communication

Flexibility

Reliability

Tools

HR systems

Job description

Scheduling Assistant

39 Hours per week

£12.71 per hour.

Covering Newcastle and Durham. The role will be based in the Newcastle Registered office.

Real Life Options is a registered charity, come and work for Real Life Options and you’ll start your day knowing that you’re making a difference by supporting greater independence and creating more opportunities for people with learning disabilities, autism and behaviours that may challenge.

You’ll have a rewarding role working with a great team of people and the chance to make a real difference to other people’s lives. We will support you along your career path to learn, develop and grow.

The role

We deliver creative, dynamic and person-centred services providing a range of individualised support to people living in supported living properties and shared accommodation with their own tenancies.

Reporting to the Registered Locality Manager, based in our Newcastle Office, you will be responsible for:-

• Producing and maintaining an accurate and up to date employee and people we support rota that takes into consideration people we support commissioned care and support, ensuring all staff receive their contractual hours.
• Using the rota system to prepare weekly schedules, ensuring efficient allocation of resource whilst matching support workers to people we support. Making sure that the schedule is prepared in line assessed needs and commissioned hours.
• Responsive and effective monitoring of employee leave such as sickness absence, annual leave, maternity/paternity leave ensuring the people we support hours are covered with minimal disruption to their lives.
• Communicating rotas to people we support and staff in advance, for example rotas should be issued on the 20th of the month which is inclusive of the remainder of the month and the entire following month. Any changes must be communicated in advance to the people we support and staff.
• Maintain and update personal details on a database with relevant information including contact details, and staffing locations.
• Ensure changes or adjustments are communicated to people we support, staff and managers as soon as reasonably possible.
• Book, plan and coordinate employee training in line with the organisations policies and procedures, ensuring that all training is booked, allocated on the rota and systems are up to date.
• Identify areas for recruitment and assist with support worker interviews.
• Maintain and develop positive and beneficial relationships with management teams and staff across the locality.
• Liaise with the HR Department to ensure that new starters, leavers and contract changes are processed in a timely manner and entered onto internal systems.
• Ensure that timesheets are completed correctly and in line with internal systems recording annual leave, absences and any extra hours worked.
• Ensure staff rotas have team meetings, supervisions and appraisal meetings in line with policy and procedure.
• Arrange flexible cover for colleagues in the event of holidays, sickness and emergencies.

Previous rota management and IT/Systems experience is desirable for this position, although full training will be provided.

An enhanced DBS is required for this role.

Real Life Options offers flexible employment opportunities.

Benefits include

• Accredited training giving you the knowledge and skills to excel in your role.
• Access to additional qualifications such as NVQ level 2 and NVQ level 3 in Health and Social Care.
• A minimum of 28-days paid holiday a year, including bank holidays (pro-rata for part time staff).
• An employer contributory pension scheme which you opt in or opt out of.
• A free Employee Assistance Programme (including a medical helpline, telephone and face-to-face counselling, debt, financial and legal information)
• £10,000 Life cover.
• Refer a Friend Incentive £250 Bonus (terms and conditions apply).
• A financial wellbeing scheme.
• A reward gateway with access to discounted goods and services.
• Recognition Initiatives.
• Cycle to Work Scheme

We are keen to recruit someone with the right values and behaviours who can help us to ensure our workplace values are at the heart of everything we do these are:

Respect – Honesty – Responsibility – Excellence

If you can circle 6 or more of the skills below, then you could be the person we are looking for:

Honest - Good Communicator - Strong Values – Flexible - Passionate - Self Motivated - Reliable - Caring - Inclusive