Scheduling Assistant

Real Life Options; Newcastle upon Tyne; On-site; GBP 26,000 - 28,000; Full time

Benefits offered by this job

Accredited training

NVQ level 2 and 3 in Health and Social

28-days paid holiday

Employer contributory pension

Employee Assistance Programme

£10,000 Life cover

Refer a Friend £250 bonus

Cycle to Work Scheme

Job summary

Real Life Options is seeking a Scheduling Assistant to support rota planning for a range of care services across Newcastle and Durham. The role is based at the Newcastle Registered office and offers 39 hours per week at £12.71 per hour, with a focus on accurate scheduling, attendance, and communication with staff and people we support.

Reporting to the Registered Locality Manager, you will maintain rotas, monitor leave and hours, coordinate training, and help ensure that contracts and records

Qualifications

• Previous rota management and IT/Systems experience is desirable; training provided.
• An enhanced DBS is required for this role.
• Real Life Options offers flexible employment opportunities.

Responsibilities

• Producing and maintaining an accurate and up to date rota that takes into consideration people we support commissioned care and hours.
• Using the rota system to prepare weekly schedules and allocate staff to people we support.
• Monitor staff leave including sickness, annual and parental leave to ensure cover.
• Communicate rotas to people we support and staff in advance with clear timelines.
• Maintain personal details on the database and update changes promptly.
• Coordinate employee training aligned with policies and procedures.
• Identify recruitment needs and assist with interviews.
• Maintain relationships with management teams and HR for timely changes.
• Ensure timesheets and annual leave are recorded; arrange team meetings and cover for holidays.

Skills

Honest

Good Communicator

Strong Values

Flexible

Passionate

Self Motivated

Reliable

Caring

Inclusive

Job description

Scheduling Assistant 39 Hours per week £12.71 per hour. Covering Newcastle and Durham. The role will be based in the Newcastle Registered office. Real Life Options is a registered charity, come and work for Real Life Options and you'll start your day knowing that you're making a difference by supporting greater independence and creating more opportunities for people with learning disabilities, autism and behaviours that may challenge. You'll have a rewarding role working with a great team of people and the chance to make a real difference to other people's lives. We will support you along your career path to learn, develop and grow. We deliver creative, dynamic and person-centred services providing a range of individualised support to people living in supported living properties and shared accommodation with their own tenancies. Reporting to the Registered Locality Manager, based in our Newcastle Office, you will be responsible for:

• Producing and maintaining an accurate
  and up to date employee and people we support rota that takes into consideration people we support commissioned care and support, ensuring all staff receive their contractual hours.
• Using the rota system to prepare weekly schedules, ensuring efficient allocation of resource whilst matching support workers to people we support. Making sure that the schedule is prepared in line assessed needs and commissioned hours.
• Responsive and effective monitoring of employee leave such as sickness absence, annual leave, maternity/paternity leave ensuring the people we support hours are covered with minimal disruption to their lives.
• Communicating rotas to people we support and staff in advance, for example rotas should be issued on the 20th of the month which is inclusive of the remainder of the month and the entire following month. Any changes must be communicated in advance to the people we support and staff.
• Maintain and update personal details on a database with relevant information
  including contact details, and staffing locations.
• Ensure changes or adjustments are communicated to people we support, staff and managers as soon as reasonably possible.
• Book, plan and coordinate employee training in line with the organisations policies and procedures, ensuring that all training is booked, allocated on the rota and systems are up to date.
• Identify areas for recruitment and assist with support worker interviews.
• Maintain and develop positive and beneficial relationships with management teams and staff across the locality.
• Liaise with the HR Department to ensure that new starters, leavers and contract changes are processed in a timely manner and entered onto internal systems.
• Ensure that timesheets are completed correctly and in line with internal systems recording annual leave, absences and any extra hours worked.
• Ensure staff rotas have team meetings, supervisions and appraisal meetings in line with policy and procedure.
• Arrange
  flexible cover for colleagues in the event of holidays, sickness and emergencies.

Previous rota management and IT/Systems experience is desirable for this position, although full training will be provided. An enhanced DBS is required for this role. Real Life Options offers flexible employment opportunities.

Benefits

• Accredited training giving you the knowledge and skills to excel in your role.
• Access to additional qualifications such as NVQ level 2 and NVQ level 3 in Health and Social Care.
• A minimum of 28-days paid holiday a year, including bank holidays (pro-rata for part time staff).
• An employer contributory pension scheme which you opt in or opt out of.
• A free Employee Assistance Programme (including a medical helpline, telephone and face-to-face counselling, debt, financial and legal information)
• £10,000 Life cover.
• Refer a Friend Incentive £250 Bonus (terms and conditions apply).
• A financial wellbeing scheme.
• A reward gateway with access to discounted goods and services.
• Recognition Initiatives.
• Cycle to Work Scheme

Values and Behaviours

We are keen to recruit someone with the right values and behaviours who can help us to ensure our workplace values are at the heart of everything we do these are: Respect - Honesty - Responsibility - Excellence

Skills

If you can circle 6 or more of the skills below, then you could be the person we are looking for:

• Honest
• Good Communicator
• Strong Values
• Flexible
• Passionate
• Self Motivated
• Reliable
• Caring
• Inclusive