Scheduling Assistant

Anderson Recruitment Ltd; Stonehouse; On-site; GBP 25,000 - 27,000; Full time

Benefits offered by this job

Free parking

Company-funded summer and Christmas社

Job summary

Anderson Recruitment Ltd in Stonehouse, Gloucestershire, is seeking a Scheduling Assistant to join a small but growing team. This full-time, permanent role based in brand-new offices involves coordinating service engineers, managing daily appointments, and keeping schedules accurate and up to date.

If you are highly organised, proactive and thrive in a fast-paced environment, you will fit in well. The role offers friendly team culture, regular social events, and clear opportunities for

Qualifications

• Strong organisational and time management skills.
• Ability to multitask and prioritise workload effectively.
• Excellent communication and interpersonal skills, including phone-based communication.
• Proficient in Microsoft Office.
• Team player with a positive and proactive attitude.

Responsibilities

• Schedule and coordinate daily appointments for service engineers and operatives.
• Allocate jobs to engineers based on availability, location, and skillset.
• Update and maintain scheduling systems.
• Complete appointment reports, ensuring accuracy at all times.
• Adjust schedules in real-time to accommodate urgent jobs, delays, or cancellations.
• Monitor engineer workloads and optimise route planning where possible.
• Provide administrative support to the operations team.
• Ensure all job information is accurate and updated within the system.

Skills

Organisational skills

Time management

Multitasking

Communication skills

Team player

Tools

Microsoft Office

Job description

Our growing client, who provide a range of services across the Gloucestershire area, are looking for a Scheduling Assistant to join their fun, friendly, and supportive team. This is a full-time, permanent role based in their brand-new offices in Stonehouse.

This is a fantastic opportunity to become part of a small but rapidly growing business with ambitious plans for the future. As Scheduling Assistant, you will play a key role in keeping daily operations running smoothly — coordinating engineer schedules, communicating with customers, and ensuring appointments are organised efficiently.

If you are highly organised, proactive, and enjoy working in a fast-paced environment, this could be the perfect role for you!

They have a close-knit team and host a summer and Christmas party every year funded by the company. This is a really exciting time to join the business where they have plans in place for future growth and development!

Responsibilities include:

• Schedule and coordinate daily appointments for service engineers and operatives
• Allocate jobs to engineers based on availability, location, and skillset
• Update and maintain scheduling systems
• Complete appointment reports, ensuring accuracy at all times
• Adjust schedules in real-time to accommodate urgent jobs, delays, or cancellations
• Monitor engineer workloads and optimise route planning where possible
• Provide administrative support to the operations team
• Ensure all job information is accurate and updated within the system

Candidate Attributes:

• Strong organisational and time management skills
• Ability to multitask and prioritise workload effectively
• Excellent communication and interpersonal skills, including phone-based communication
• Proficient in Microsoft Office
• Team player with a positive and proactive attitude

Hours: Monday – Friday, 37.5 hours per week, flexible between 7:30am – 5pm

Salary: Circa £25k per annum depending on experience + free parking, company-funded summer and Christmas social events & an opportunity to join a growing company with future development opportunities