Scheduling and Capacity Optimisation Specialist

Dental Directory; Stirling; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Discretionary bonus

Discount portal for staff

33 days holiday entitlement

Birthday day off

Pension scheme

Sick pay and life assurance

Mental health support & virtual GP

Free on-site parking

Job summary

Dental Directory in Stirling is seeking a Scheduling Planning & Optimisation Coordinator to optimize field engineering capacity across Reactive, PPM and Install work. You’ll analyze system-driven schedules, validate recommendations and balance priorities, skills, and availability to keep operations moving.

The role emphasizes problem-solving with data, improving scheduling rules, and supporting automation. Experience in scheduling or workforce planning is valued, and familiarity with D365 Field

Qualifications

• Experience in scheduling, workforce planning or field-service operations.
• Experience with D365 Field Service/Schedule Assistant is desirable.
• Analytical and organized with strong data skills.

Responsibilities

• Monitor system-assisted schedules ensuring priorities, skills, territories and capacity are reflected.
• Resolve allocation failures and capacity constraints with appropriate overrides.
• Forecast demand and engineer capacity to identify risks early.
• Protect PPM planning windows and support compliance needs.
• Use data to spot workload imbalances and reduce unnecessary rescheduling.
• Help refine scheduling rules and optimisation logic over time.

Skills

Scheduling

Workforce planning

Resource planning

Field service ops

Decision making under pressure

Tools

D365 Field Service

Schedule Assistant

Job description

Dental Directory in Stirling is seeking a Scheduling Planning & Optimisation Coordinator to optimize field engineering capacity across Reactive, PPM and Install work. You’ll analyze system-driven schedules, validate recommendations and balance priorities, skills, and availability to keep operations moving.

The role emphasizes problem-solving with data, improving scheduling rules, and supporting automation. Experience in scheduling or workforce planning is valued, and familiarity with D365 Field