Scheduler - Metering Operations & Planning

Anglian Water Group Ltd.; Greater London; On-site; GBP 30,000 - 36,000; Full time

Job summary

Anglian Water Group Ltd. is seeking an IMA Scheduler within the Integrated Metering Alliance to plan future metering schedules and oversee operational delivery.

You will collaborate with the IMA Contact Team and Operational Teams to ensure KPIs and ODIs are achieved, driving efficient scheduling and high customer satisfaction. You’ll need experience in scheduling, strong SAP/Oracle skills, and excellent communication.

Qualifications

• Experience in an operational scheduling environment.
• Experience in a customer-facing environment.
• Strong knowledge and experience with SAP and Oracle.
• Excellent communication and analytical skills.

Responsibilities

• Plan and manage metering schedules to deliver against customer expectations and performance targets.
• Maximise utilisation of field resources to drive productivity and meet targets.
• Coordinate all scheduling activities within required timescales.
• Proactively identify and manage risks to delivery and escalate as needed.
• Ensure all work is planned with correct dependencies, permits, and third‑party requirements.
• Maintain compliance with regulatory requirements and update SAP/Oracle systems accurately.
• Communicate changes or issues to the Contact Team, field teams and stakeholders.
• Maintain up‑to‑date work status through liaison with field teams.
• Monitor service levels and keep customers informed of progress.
• Identify and prevent duplicate work requests to improve efficiency.

Skills

Scheduling experience

Analytical thinking

Excellent communication

Education

A level or equivalent

Tools

SAP

Oracle

Job description

Anglian Water Group Ltd. is seeking an IMA Scheduler within the Integrated Metering Alliance to plan future metering schedules and oversee operational delivery.

You will collaborate with the IMA Contact Team and Operational Teams to ensure KPIs and ODIs are achieved, driving efficient scheduling and high customer satisfaction. You’ll need experience in scheduling, strong SAP/Oracle skills, and excellent communication.