Metering Scheduler - Operational Planning Pro

Anglian Water Group Ltd.; Huntingdon; On-site; GBP 32,000 - 50,000; Full time

Job summary

Anglian Water Group Ltd. in Huntingdon is seeking an IMA Scheduler to plan future work schedules for metering operatives. You will work with the IMA Contact Team and Operational Teams to meet KPIs and ODIs, and maximise resource utilisation.

You will use SAP and Oracle to keep schedules accurate, manage dependencies and third-party requirements, and ensure compliant, efficient service delivery with a customer-focused mindset.

Qualifications

• Educated to A level standard or equivalent.
• Experience in an operational or operational support environment or, experience in a customer-facing environment.
• Relevant experience in a Scheduling environment.
• Excellent knowledge and experience on SAP and Oracle.
• Excellent communication skills.

Responsibilities

• Plan and manage metering schedules to deliver against customer expectations.
• Maximise utilisation of field resources to drive productivity.
• Coordinate all scheduling activities, ensuring work is deliverable, appropriately resourced, and completed within required timescales.
• Proactively identify and manage risks to delivery, taking corrective action or escalating where required to minimise customer impact.
• Ensure all work is planned with the correct dependencies, permits, and third-party requirements in place.
• Maintain compliance with Traffic Management and regulatory requirements, avoiding penalties (FPNs).
• Ensure accurate and timely system updates (SAP/Oracle) with clear and relevant information.
• Maintain effective communication with Contact Team, field teams, and stakeholders regarding changes or issues impacting delivery.
• Maintain accurate and up-to-date work status through regular liaison with field teams.
• Monitor customer service levels across proactive and reactive work, ensuring customers are kept informed where required.
• Identify and prevent duplicate work requests to avoid unnecessary field visits and improve efficiency.

Skills

Excellent communication

Analytical skills

Problem solving

Commercial thinking

Education

A level or equivalent

Tools

SAP

Oracle

Job description

Anglian Water Group Ltd. in Huntingdon is seeking an IMA Scheduler to plan future work schedules for metering operatives. You will work with the IMA Contact Team and Operational Teams to meet KPIs and ODIs, and maximise resource utilisation.

You will use SAP and Oracle to keep schedules accurate, manage dependencies and third-party requirements, and ensure compliant, efficient service delivery with a customer-focused mindset.