Scheduler

Belmont Recruitment; London Borough of Croydon; Presencial; GBP 24 000 - 32 000; Tempo integral

Resumo da oferta

Southern Housing is seeking a Scheduler to join its in-house repairs team in Croydon. The role focuses on planning and scheduling work orders, allocating repairs to operatives and subcontractors, and ensuring turnaround times are minimized.

The ideal candidate has experience scheduling in a maintenance or housing environment, with a customer-focused approach and strong IT / PDA usage to keep job statuses current and inputs correct.

Qualificações

• Experience of scheduling work within a maintenance environment.
• Experience delivering a front-line, customer-focused service.
• Experience working within a housing management or maintenance environment.

Responsabilidades

• Schedule works orders through In-house appointments system.
• Allocate repairs to trade operatives and subcontractors.
• Ensure IT systems are operated effectively and PDAs updated.
• Monitor jobs to meet target times and update status daily.

Conhecimentos

Scheduling

Customer service

Housing maintenance

Front-line service

Descrição da oferta de emprego

Good Afternoon,

I am currently representing Southern Housing who are offering TEMP TO PERM position for the right candidate.

We are looking for a Scheduler. This role will be based at: Unit 11, The Tramsheds, Coomber Way, Croydon, London, CR0 4TQ.

Responsibilities

• To ensure that works orders are scheduled through the In-house appointments system, repairs works are allocated to trade operatives, and all works are carried out with minimal average turnaround time.
• To plan and schedule the responsive repair works to be carried out by the operatives and sub-contract resource.
• Ensure IT systems are operated effectively, operatives are using and updating their PDAs appropriately and schedule of rate codes are inputted correctly.
• To ensure repairs are monitored and updated on an ongoing basis in relation to job status, including jobs raised booked within target time, cancelled works orders, repairs without appointments, overdue jobs and all follow on jobs are actioned by the end of each day.

Requirements

• Experience of scheduling work within a maintenance environment.
• Experience of delivering a front-line, customer-focused service.
• Experience of working within a housing management or maintenance environment.

Look forward to speaking with you soon.