Scheduler

Wates Group; Birmingham; On-site; GBP 26,000 - 35,000; Full time

Job summary

Wates Group in West Midlands is seeking a Scheduler to join the Responsive Maintenance Team (WPS). You will coordinate works, support engineers and help keep productivity on track across a busy regional operation.

The role offers full-time and part-time hours; you will plan diaries, produce performance updates and liaise with supervisors, site teams and clients, while ensuring safety standards are followed.

Qualifications

• Experience in scheduling/diary management is preferred.
• Excellent communication and organisational skills are essential.
• Ability to prioritise, solve problems and work independently.

Responsibilities

• Plan and manage operative diaries to maximise productivity.
• Keep work‑in‑progress aligned with performance targets.
• Produce weekly/monthly performance reports for the team.
• Liaise with supervisors, site teams and the client to deliver a service.
• Communicate clearly by phone and email, keeping customers updated.
• Ensure all planning aligns with Health & Safety standards.

Skills

Diary management

Organisation

Communication

Problem solving

Attention to detail

Driving licence

Numeracy

Prioritisation

Tools

Word

Outlook

Reporting tools

Job description

Scheduler

West Midlands

WPS

Responsive Maintenance Team (WPS) – West Midlands

Join WPS! We support communities by delivering repairs, maintenance and essential services to residents across the region. As a Scheduler, you'll help keep our operations running smoothly by coordinating works, supporting engineers and ensuring productivity stays on track.

Due to winning a new contract with BCC, we are expanding our Responsive Maintenance team.

We have opportunities available for both full-time and part-time roles. Whether you're looking for a full-time career opportunity or a flexible part-time position that fits around your lifestyle and commitments, we'd love to hear from you.

Opportunities Available

Full-Time Position (40 hours per week)

Part-Time Position (16 hours per week)

The part-time opportunity is ideal if you're seeking greater flexibility while still being part of a busy and supportive team.

What you'll do

• Plan and manage operative diaries to maximise productivity across a multi‑disciplined workforce
• Keep work‑in‑progress low and aligned with performance targets
• Produce weekly/monthly performance and productivity reports
• Liaise with supervisors, site teams, colleagues and the client to deliver an efficient service
• Communicate clearly via phone and email, keeping customers and partners updated
• Ensure all planning aligns with Health & Safety standards

What you'll bring

• Strong organisational and diary management skills
• Excellent communication (written & verbal)
• Confident using Excel, Word, Outlook and reporting tools
• Ability to prioritise, problem‑solve and work independently
• Understanding of maintenance/property management and commercial awareness
• Ability to monitor both direct labour and subcontractor performance
• Numeracy, attention to detail and a proactive approach
• Full, clean UK driving licence (desirable)

Why join us?

You'll join a friendly, collaborative team committed to delivering a high‑quality service for residents and clients while growing your skills in a supportive environment.

Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant’s criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre‑employment checks.

To learn more about the checks included in this process, please click on the following link: National Security Vetting