Scanning and Coding Clerk

Queens Park Medical Centre; Tees Valley; On-site; GBP 22,000 - 28,000; Full time

Job summary

A busy GP practice in Stockton-on-Tees is seeking a Scanning and Coding Clerk to join their team. This role involves accurately reading patient communications and coding them into the electronic records, alongside various administrative responsibilities. The ideal candidate should be organized, adaptable, and have experience in a similar environment, particularly in the NHS. Join a motivated team committed to providing excellent healthcare in a fast-paced setting.

Qualifications

• Experience in working as part of a team.
• IT literate and able to manage information effectively.
• Experience in a NHS setting or General Practice.

Responsibilities

• Accurately read and code all patient-related communications.
• Undertake various administrative duties to support the practice.
• Monitor email accounts and action correspondence.
• Communicate effectively with the administrative team.
• Ensure confidentiality and accuracy in all tasks.

Skills

Organised and able to prioritise workloads

Flexibility, commitment and adaptability

Ability to work under pressure

Good verbal and written communication skills

Ability to work for the benefit of the team

Able to use own initiative

Education

Education to GCSE level or equivalent

Tools

SystmOne

Job description

Queens Park Medical Centre is a busy GP practice based in Stockton-on-Tees. We are seeking a Scanning and Coding Clerk to join our friendly team. Full or part time considered

The post holder will be highly motivated in working as part of a team to provide excellent administrative support to the clinical team.

If you are adaptable, work accurately and happy to work to deadlines, you have what this role needs! You will join an experienced team, working to complete all functions involved in the preparation, scanning and coding of all patient correspondence.

Main duties of the job

The primary responsibility is to accurately read all patient related communications, identify the relevant information and code in the patient electronic record.

Undertake a variety of administrative duties to assist in the smooth running of the practice.

About us

We are a large, busy practice with 18,700 patients. We have 10 GPs, 4 Nurse Practitioners, a practice Pharmacist, 5 Practice Nurses, 4 HCAs, an FCP, a social prescribing team, mental health practitioners, prescribing team and a superb group ofhighly committed and enthusiastic administrative and reception staff.

We are proud to offer a friendly and welcoming environment providing excellent healthcare to the residents of Stockton-on-Tees.

The work is fast paced and challenging but is rewarding, and you will be part of a great team.

Job responsibilities

• Responsible for document management and the timely processing of all incoming electronic mail
• Clinical coding of correspondence where appropriate
• Monitor email accounts and action correspondence
• Support other staff members assigned to assist in document management
• Ensure all work is accurate and completed in a timely manner
• Maintain confidentiality at all times
• Monitor and check tasks and work flows to ensure a prompt response and action
• Communicate effectively with the administrative team to ensure policies and procedures are kept up to date
• Keep directories and data bases up to date to ensure an efficient work flow
• Process all deaths, liaising with the relevant agencies
• Process all safeguarding requests in an efficient manner
• Photocopying
• Attend meetings when required
• To work safely at all times in accordance with legislation and Practice policies and procedures
• Be flexible both in the availability and being able to cover for colleagues absent from work due to annual leave or sickness
• Any other reasonable duties requested by the Practice Manager, Administration Manager or GP

Person Specification

Qualifications

• Education to GCSE level or equivalent

Experience

• Working as part of a team
• IT Literate
• Experience of working in a NHS setting
• Experience of working in General Practice
• Knowledge of SystmOne
• Knowledge of medical terminology

Skills

• Organised and able to prioritise workloads
• Flexibility, commitment and adaptability
• Ability to work under pressure
• Good verbal and written communication skills
• Ability to work for the benefit of the team
• Able to use own initiative

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.