SC-Cleared Senior Cisco UC Engineer (Telephony & Video)

CBSbutler Holdings Limited trading as CBSbutler

Newport

On-site

GBP 81,000 - 109,000

Full time

3 days ago

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Job summary

CBSbutler Holdings Limited trading as CBSbutler in Newport seeks a Senior Cisco Unified Communications Engineer to support and maintain critical telephony and video conferencing infrastructure within a major defence environment.

You will own complex technical issues, support enterprise collaboration platforms, and ensure reliability and performance of communications services with strong CUCM, Unity Connection, Jabber, and Webex experience. SC clearance is required.

Qualifications

Hands-on experience across Cisco Unified Communications (CUCM, Unity Connection, Jabber, IP telephony).
Experience with Cisco Webex and video conferencing infrastructure.
Experience with SIP and H.323 protocols.
L2/L3 troubleshooting in enterprise environments.

Responsibilities

Troubleshooting and resolving Level 2/3 incidents across Cisco telephony and video conferencing infrastructure.
Supporting and maintaining Cisco Unified Communications environments (CUCM, Unity Connection, Jabber, IP Phones).
Managing Cisco Webex and video conferencing tech (TMS, Pexip).
Investigating SIP/H.323 connectivity and configuration issues.
Supporting hardware/software requests and ongoing technical projects.
Maintaining technical documentation and knowledge bases.
Providing technical guidance to wider operations teams.