SC-Cleared Citrix 3rd-Line SME – Onsite Preston

Randstad Technologies Recruitment; Lancashire; On-site; GBP 65,000 - 90,000; Full time

Job summary

Randstad Technologies Recruitment is seeking a Third Line Citrix SME with SC clearance for an onsite Preston engagement. The role requires deep expertise in Citrix VAD, Citrix Cloud, NetScaler ADC, and WEM, with strong Windows Server and AD skills.

You will provide high-tier support, drive performance improvements, and partner with architecture teams to deliver robust Citrix solutions. The assignment is initially 3 months with potential extensions, primarily onsite in Preston, UK.

Qualifications

• Experience as a 3rd Line SME or equivalent.
• Strong knowledge of Citrix Virtual Apps and Desktops, Citrix Cloud, NetScaler ADC and WEM.
• Proficiency with Windows Server, AD, GPO, and FSLogix.

Responsibilities

• Serve as primary escalation point for Citrix infra with XenApp/XenDesktop, Citrix Cloud and NetScaler.
• Provide advanced 3rd-line support for incidents and problem management lifecycles.
• Lead root-cause analysis for critical Citrix issues and performance improvements.
• Configure and maintain Citrix policies, profile management, and end-user experience settings.
• Collaborate with architecture/engineering to design and deploy Citrix solutions.
• Perform regular patching and migrations across the Citrix estate.
• Support defect management and technical assurance to prevent recurring issues.
• Engage with internal teams and customer stakeholders with ITIL-compliant service delivery.

Skills

Citrix VAD

Citrix Cloud

NetScaler ADC

Windows Server

Active Directory

ITIL

VMware / Hyper-V

Job description

Randstad Technologies Recruitment is seeking a Third Line Citrix SME with SC clearance for an onsite Preston engagement. The role requires deep expertise in Citrix VAD, Citrix Cloud, NetScaler ADC, and WEM, with strong Windows Server and AD skills.

You will provide high-tier support, drive performance improvements, and partner with architecture teams to deliver robust Citrix solutions. The assignment is initially 3 months with potential extensions, primarily onsite in Preston, UK.