Saturday Receptionist

Homeinsteadcare; Taunton; On-site; GBP 21,000 - 27,000; Full time

Job summary

Home Instead Taunton is seeking a friendly and organised receptionist/ administrator to be the first point of contact for clients, families, Care Professionals and members of the public. You will handle calls and emails, welcome visitors, provide general admin support, keep accurate records, assist with recruitment and care operations, and cover for holidays as needed.

The role requires strong communication, attention to detail and competency in MS Office; DBS check will be completed if not

Qualifications

• Friendly, approachable and confident communicating with people from all backgrounds.
• Highly organised with excellent attention to detail.
• Proficient in Microsoft Office and general IT systems.
• Able to work independently and manage workload effectively.
• Reliable, flexible and willing to provide holiday cover when needed.
• Willing to complete an Enhanced DBS check.
• Previous reception, administration or customer service experience is beneficial.

Responsibilities

• Answering telephone and email enquiries professionally and efficiently.
• Welcoming visitors and ensuring a positive first impression of Home Instead.
• Providing administrative support to the office team.
• Maintaining accurate records and documentation.
• Supporting recruitment, training, and care operations with general administration tasks.
• Assisting with office coordination and scheduling activities where required.
• Providing additional cover during annual leave and planned staff absences.

Skills

Customer service

Attention to detail

MS Office

Independent worker

Flexible

Reception experience

Job description

As the first point of contact for clients, families, Care Professionals, and members of the public, you will play a key role in creating a welcoming and professional experience for everyone who contacts our office.

Key Tasks

• Answering telephone and email enquiries professionally and efficiently
• Welcoming visitors and ensuring a positive first impression of Home Instead
• Providing administrative support to the office team
• Maintaining accurate records and documentation
• Supporting recruitment, training, and care operations with general administration tasks
• Assisting with office coordination and scheduling activities where required
• Providing additional cover during annual leave and planned staff absences

Ideal Candidate

• Friendly, approachable, and confident communicating with people from all backgrounds
• Highly organised with excellent attention to detail
• Proficient in Microsoft Office and general IT systems
• Able to work independently and manage your workload effectively
• Reliable, flexible, and willing to provide additional holiday cover when needed
• Passionate about delivering excellent customer service
• Willing to complete an Enhanced DBS
• Previous reception, administration, or customer service experience would be beneficial.

If you are looking for a rewarding role where your organisational skills, professionalism, and friendly personality can make a real difference, we would love to hear from you.