Saturday Receptionist

Home Instead, Inc.; Taunton; On-site; GBP 14,000 - 17,000; Part time

Benefits offered by this job

On-site parking

Refer a Friend scheme

Employee discounts

Company newsletter

Job summary

Home Instead Taunton is seeking a friendly and organised Saturday Receptionist to be the first point of contact for clients, families and visitors. This role will also provide additional cover during weekdays to support annual leave and staff absences, ensuring a welcoming and professional office environment.

The ideal candidate will have reception or customer service experience, be highly organised and proficient with Microsoft Office, and be willing to complete an Enhanced DBS.

Qualifications

• Experience in reception roles or front desk support.
• Strong customer service and communication skills.
• Ability to stay organised and manage multiple tasks.

Responsibilities

• Answer calls and emails professionally and promptly.
• Greet visitors and create a welcoming first impression for clients and guests.
• Provide general administrative support to the office team.
• Keep accurate records and documentation up to date.
• Assist with recruitment, training and care operations administration.
• Coordinate scheduling and cover additional holiday/absence shifts.

Skills

Reception experience

Customer service

Organised

Microsoft Office

Communication skills

Education

Enhanced DBS

Tools

Microsoft Office

Job description

Saturday Receptionist (with Holiday Cover)

Hours: Every Saturday: 9:00am - 5:00pm (Additional weekday hours available to cover annual leave and staff absences)

Lead. Inspire. Grow. Make a Difference Every Day.

At Home Instead, we believe that making a difference starts with the very first conversation. We are looking for a warm, professional, and organised individual to join our team as a Saturday Receptionist, while also providing additional holiday and absence cover during the week when required.

This is a fantastic opportunity for someone who enjoys supporting others, takes pride in delivering exceptional customer service, and wants to be part of a company dedicated to improving the lives of older people in our community.

Home Instead Taunton is an ward-winning home care provider, proudly recognised as the Best Social Care Company.

What We Offer You:

• Ongoing learning and clear progression routes
• Refer a Friend Scheme
• Access exclusive employee discounts with a wide range of UK retailers, including discounted gym memberships, family days out, MOTs, servicing and more
• Stay informed and engaged with our monthly company newsletter
• Take advantage of convenient on-site free parking

Job Description

As the first point of contact for clients, families, Care Professionals, and members of the public, you will play a key role in creating a welcoming and professional experience for everyone who contacts our office.

Key Tasks

• Answering telephone and email enquiries professionally and efficiently
• Welcoming visitors and ensuring a positive first impression of Home Instead
• Providing administrative support to the office team
• Maintaining accurate records and documentation
• Supporting recruitment, training, and care operations with general administration tasks
• Assisting with office coordination and scheduling activities where required
• Providing additional cover during annual leave and planned staff absences

Ideal Candidate

• Friendly, approachable, and confident communicating with people from all backgrounds
• Highly organised with excellent attention to detail
• Proficient in Microsoft Office and general IT systems
• Able to work independently and manage your workload effectively
• Reliable, flexible, and willing to provide additional holiday cover when needed
• Willing to complete an Enhanced DBS
• Previous reception, administration, or customer service experience would be beneficial.

If you are looking for a rewarding role where your organisational skills, professionalism, and friendly personality can make a real difference, we would love to hear from you.

Additional Information

What happens next?

As soon as you apply, one of our friendly recruitment team will be in touch with you within 24-48 hours

We will arrange an interview with you

If you’re successful, you can be working with us ASAP

Congratulations! You’ll then be part of our fantastic care team here at Home Instead