Satellite Service Assurance Engineer | Hybrid/Remote

EUTELSAT GROUP; Greater London; Hybrid; GBP 50,000 - 75,000; Full time

Job summary

Eutelsat is seeking an enthusiastic Service Assurance Engineer to build and maintain service assurance solutions for satellite services. You will work with product managers, operations engineers, and developers to enhance reliability and efficiency of complex infrastructure.

You’ll design telemetry, alerting, and performance reporting, automate routine tasks, and collaborate across network, IT, and operations teams to deliver end-to-end OSS capabilities.

Qualifications

• Experience with OSS in telecom or satellite operations.
• Proficient in scripting (Python/JavaScript) and data integration (REST/XML/JSON).
• Knowledge of ITIL practices and OSS workflows.
• Familiar with monitoring platforms listed (Comarch, Nagios, Zabbix, Dataminer, ServiceNow ITOM).

Responsibilities

• Design, implement, and maintain Service Assurance platforms for satellite networks.
• Develop telemetry, alarm correlation, and performance reporting for real-time visibility.
• Automate provisioning, fault management, config updates and performance analysis.
• Collaborate with network, IT, and operations teams to translate requirements into OSS capabilities.
• Integrate OSS modules with NMS, EMS, and ticketing systems for end-to-end service assurance.
• Troubleshoot OSS issues to ensure high availability of monitoring/orchestration systems.
• Conduct platform upgrades, performance tuning, and CI of new data sources/OSS features.
• Maintain architecture docs, integration flows, troubleshooting guides, and runbooks.

Skills

OSS domain knowledge

Automation & monitoring

Analytical problem solving

Collaboration

Independent working

Education

MSc in Computer Science or related field

Tools

Comarch

Nagios

Zabbix

Dataminer

ServiceNow ITOM

REST APIs

XML / JSON

Python

JavaScript

Apache Kafka

Snowflake

SNMP

NetConf

Job description

Eutelsat is seeking an enthusiastic Service Assurance Engineer to build and maintain service assurance solutions for satellite services. You will work with product managers, operations engineers, and developers to enhance reliability and efficiency of complex infrastructure.

You’ll design telemetry, alerting, and performance reporting, automate routine tasks, and collaborate across network, IT, and operations teams to deliver end-to-end OSS capabilities.