Satellite Terminal Operations Engineer

Eutelsat

Greater London

Hybrid

GBP 65,000 - 95,000

Full time

11 days ago

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Job summary

Eutelsat is seeking a skilled UT Operations Engineer to join our team. You will provide Tier 3 operational support for user terminals, deploy new firmware, and train distribution partners on new features.

The role covers collaboration with Dev and System Engineering to enhance UT performance, with on-site support and travel up to 20%. The ideal candidate has 3+ years in SatCom/RF, strong Linux and Python skills, and experience with IP networks.

Qualifications

3+ years experience with SatCom and RF technologies.
Experience with IP networks (routing and switching).
Good working knowledge of Linux OS and Python programming.
Experience in using AI tools, e.g. Claude.
Cellular technologies knowledge (3GPP/4G) desirable.

Responsibilities

Provide Tier 3 Operations Engineer support for User Terminal Service and Operations troubleshooting and debugging.
Perform new firmware and software release planning and testing for UTs.
Deliver hands-on training of new features and user terminals to Operations Team and Distribution Partners.
Work with Dev Engineering and System Engineering to improve UT performance.
Investigate and reproduce reported issues with UT vendors engineers.
Create and maintain documentation of standards and processes.
Provide support for installation and configuration of user terminals.
On-site engagement with technical support from Distribution Partners.
Support on-call rotation for high priority escalations.
Travel up to 20% of the time.