Satcom Lab Manager

Viasat; London; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a skilled IT professional to oversee lab operations and data center management. This role involves hands-on experience with RF engineering, networking, and lab management, ensuring optimal performance of the data center. You will collaborate with multi-functional teams to implement effective lab processes and maintain compliance. Join a forward-thinking company that values innovation and teamwork, offering you the chance to make a significant impact in a dynamic environment. If you are passionate about technology and eager to contribute to groundbreaking projects, this opportunity is perfect for you.

Qualifications

• 5+ years of IT experience including servers and networking.
• Proficient in RF engineering principles and practices.
• Experience with data center operations and management.

Responsibilities

• Manage daily operations of the data center ensuring optimal performance.
• Coordinate lab installations and maintain safety compliance.
• Develop standard methodologies for lab utilization and equipment maintenance.

Skills

RF engineering

Networking

Lab management

Problem-solving

Communication

Linux OS

VMware

AWS

Automation systems

Education

Bachelor's degree in Information Technology

Tools

Patch Manager

RF test equipment

Lab automation tools

Job description

About us

One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments, and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.

What you'll do

• Experience in Satcom/RF and Network Design, implementation, and maintenance of the overall structure and operations of the Brookman’s Park lab and its supporting data centre.
• Collaborate with multi-functional teams to resolve lab needs, prioritize resources, and ensure alignment with project objectives.
• Provide input on budgetary requirements for lab equipment, maintenance, and operational expenses.
• Assist in implementing a range of service methodologies, including incident management, problem management, capacity management, and more.
• Maintain existing co-located and in-house Data Centers.
• Coordinate technical and IT issues on site and provide support.
• Support and maintain lab system access and automation to facilitate testing of satellite terminals Over the Air and via Satellite simulators.
• Update lab device and cable management documentation and relevant system databases like Patch Manager.
• Ensure health and safety compliance for lab tenants and visitors.
• Facilitate and coordinate lab installations, including data center/lab and antenna gantry setups.

The day-to-day

• Develop and document standard methodologies for lab utilization, equipment maintenance, data management, and safety, updating lab management tools such as Patch Manager.
• Supervise the acquisition, installation, calibration, and maintenance of RF and network test equipment and data center infrastructure.
• Manage the daily operations of the 60-cabinet data center, ensuring optimal performance and reliability.
• Engage in practical testing and resolve issues related to RF, networking, servers, etc., as needed.
• Conduct audits of lab and storage items.

What you'll need

• Bachelor’s degree in information technology or a related field.
• 5+ years of experience in IT, including servers, networking, and lab management.
• Proficient understanding of RF engineering/VSAT principles and practices.
• Hands-on experience configuring and troubleshooting switches/routers.
• Ability to develop and implement efficient lab processes.
• Experience with data center operations and management.
• Excellent problem-solving, decision-making, and analytical skills.
• Strong organizational skills, attention to detail, and time management abilities.
• Effective communication and interpersonal skills.
• Knowledge of Linux OS, VMware, AWS, and automation systems.
• Ability to be onsite at the lab facility.
• UK citizenship or permanent residency required.

What will help you on the job

• Experience with RF test equipment and software; VSAT installation experience is a plus.
• Networking experience; Cisco CCNA/CCNP or JUNOS certification is ideal.
• Knowledge of data center infrastructure, networking, and DCIM tools like Patch Manager.
• Experience with lab automation tools and software.
• Exceptional problem-solving abilities.
• Strong logistical and coordination skills, especially for VSAT installation and customer demonstrations.

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EEO Statement

Viasat is proud to be an equal opportunity employer, committed to creating a welcoming and diverse environment. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, veteran status, or any other legally protected status. For accommodation requests during the application process, please click here.