Satcom Lab Manager

Viasat; London; On-site; GBP 45,000 - 75,000; Full time

Job summary

Join a forward-thinking company on a mission to revolutionize global communications. This role involves managing a state-of-the-art lab and data center, ensuring operational excellence, and collaborating with diverse teams to meet project objectives. You'll leverage your expertise in RF engineering and IT management to drive innovation and efficiency. If you're passionate about technology and thrive in dynamic environments, this opportunity offers the chance to make a significant impact while working with cutting-edge tools and methodologies.

Qualifications

• 5+ years of IT experience, including lab management and networking.
• Proficient in RF engineering principles and practices.

Responsibilities

• Oversee lab operations and ensure compliance with health and safety.
• Develop standard methodologies for lab utilization and equipment maintenance.

Skills

RF Engineering

Networking

Lab Management

Problem-Solving

Communication Skills

Education

Bachelor's Degree in Information Technology

Tools

Linux OS

VMware

AWS

Patch Manager

Job description

About us

One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments, and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.

What you'll do

• Experience in Satcom/RF and Network Design, implementation, and maintenance of the overall structure and operations of the Brookman’s Park lab and its supporting data centre.
• Collaborate with multi-functional teams to resolve lab needs, prioritize resources, and ensure alignment with project objectives.
• Provide input on budgetary requirements for lab equipment, maintenance, and operational expenses.
• Assist in implementing service methodologies, including incident management, problem management, capacity management, etc.
• Maintain existing co-located and in-house Data Centers.
• Coordinate technical and IT issues on site and provide support.
• Support and maintain lab system access and automation to facilitate testing of satellite terminals over the air and via satellite simulators.
• Update lab device and cable management documentation and relevant system databases like Patch Manager.
• Ensure health and safety compliance for lab tenants and visitors.
• Facilitate and coordinate lab installations, including data center/lab and antenna gantry setups.

The day-to-day

• Develop and document standard methodologies for lab utilization, equipment maintenance, data management, and safety, updating lab management tools such as Patch Manager.
• Supervise the acquisition, installation, calibration, and maintenance of RF and network test equipment and data center infrastructure.
• Manage the daily operations of the 60-cabinet data center, ensuring performance and reliability.
• Engage in practical testing and resolve issues related to RF, networking, servers, etc., as needed.
• Conduct audits of lab and storage items.

What you'll need

• Bachelor’s degree in information technology or a related field.
• 5+ years of experience in IT, including servers, networking, and lab management.
• Proficient understanding of RF engineering/VSAT principles and practices.
• Hands-on experience configuring and troubleshooting switches/routers.
• Ability to develop and demonstrate efficient lab processes.
• Experience with data center operations and management.
• Excellent problem-solving, decision-making, and analytical skills.
• Strong organizational, attention to detail, and time management skills.
• Effective communication and interpersonal skills.
• Knowledge of Linux OS, VMware, AWS, and automation systems.
• Ability to be onsite at the lab facility.
• UK citizenship or permanent residency required.

What will help you on the job

• Experience with RF test equipment and software; VSAT installation experience is a plus.
• Networking experience; Cisco CCNA/CCNP or JUNOS certification is ideal.
• Knowledge of data center infrastructure, DCIM, and experience with Patch Manager.
• Experience with lab automation tools and software.
• Strong problem-solving and coordination abilities, especially for installations and demonstrations.

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EEO Statement

Viasat is proud to be an equal opportunity employer, fostering a diverse and inclusive environment. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, disability, medical condition, marital status, genetics, age, veteran status, or other protected characteristics. For accommodation requests related to disability, please click here.