Satcom Lab Manager

Viasat; London; On-site; GBP 45,000 - 75,000; Full time

Job summary

An established industry player is on the lookout for a skilled IT professional to oversee lab and data center operations. This role involves designing and maintaining the lab's structure, collaborating with various teams, and ensuring optimal performance of the data center. The ideal candidate will bring over 5 years of IT experience, particularly in RF engineering and networking. If you thrive in a dynamic environment and are passionate about technology, this opportunity could be your next big step. Join a forward-thinking team that values innovation and collaboration, and help shape the future of connectivity.

Qualifications

• 5+ years of experience in IT, focusing on servers and networking.
• Proficient in RF engineering principles and lab management.

Responsibilities

• Design and maintain lab operations and data center infrastructure.
• Coordinate technical issues and ensure optimal performance.

Skills

Information Technology

RF Engineering

Networking

Problem Solving

Analytical Skills

Communication Skills

Time Management

Education

Bachelor’s degree in Information Technology

Tools

Linux OS

VMware

AWS

Patch Manager

Job description

About us

One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments, and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.

What you'll do

• Design, implement, and maintain the overall structure and operations of the Brookman’s Park lab and its supporting data center.
• Collaborate with multi-functional teams to resolve lab needs, prioritize resources, and ensure alignment with project objectives.
• Provide input on budgetary requirements for lab equipment, maintenance, and operational expenses.
• Assist in implementing a range of service methodologies, including incident management, problem management, capacity management, and more.
• Maintain existing co-located and in-house Data Centers.
• Coordinate technical and IT issues on site and provide support.
• Support and maintain lab system access and automation to test various satellite terminals Over the Air and via Satellite Simulator.
• Update lab device and cable management documentation and relevant system databases like Patch Manager.
• Ensure health and safety needs are met for lab tenants and visitors.
• Facilitate and coordinate lab installations, including data center/lab and antenna gantry.

The day-to-day

• Develop and document standard methodologies for lab utilization, equipment maintenance, data management, and safety, updating tools such as Patch Manager.
• Supervise the acquisition, installation, calibration, and maintenance of RF and network test equipment and data center infrastructure.
• Manage the daily operations of the 60-cabinet data center, ensuring optimal performance and reliability.
• Engage in practical testing and resolve issues related to RF, networking, servers, etc., as needed.
• Conduct audits of lab and storage items.

What you'll need

• Bachelor’s degree in information technology or a related field.
• 5+ years of experience in IT, including servers, networking, and lab management.
• Proficient understanding of RF engineering/VSAT principles and practices.
• Hands-on experience configuring and troubleshooting switches/routers.
• Ability to develop and implement efficient lab processes.
• Experience with data center operations and management.
• Excellent problem-solving, decision-making, and analytical skills.
• Strong organizational skills, attention to detail, and time management.
• Effective communication and interpersonal skills.
• Knowledge of Linux OS, VMware, AWS, and automation systems.
• Ability to be onsite at the lab facility.
• UK citizenship or permanent residency.

What will help you on the job

• Experience with RF test equipment and software; VSAT installation experience is a plus.
• Networking experience; Cisco CCNA/CCNP or JUNOS certification is ideal.
• Knowledge of data center infrastructure, networking, and DCIM tools like Patch Manager.
• Experience with lab automation tools and software.
• Exceptional problem-solving abilities.
• Strong logistical and coordination skills for installations and demonstrations.

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EEO Statement

Viasat is proud to be an equal opportunity employer, committed to creating a diverse environment. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, disability, medical condition, marital status, genetics, age, veteran status, or any other protected status. To request an accommodation for the application process, please click here.