SAP Key User

Arvato Direct Services Potsdam GmbH; United Kingdom; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

25 days annual leave plus 8 bank holidays

Life assurance policy at 4 x Salary

Employee Assistance Programme

Employee Discount Scheme

Job summary

Arvato Direct Services Potsdam GmbH is seeking a SAP Key user to bridge the gap between IT and warehouse operations. This role is pivotal in ensuring customer requirements are accurately mapped within the SAP system while also troubleshooting any system issues that may occur.

Key responsibilities include conducting customer meetings, managing inventory, and implementing continuous improvements in warehouse operations. Candidates should possess SAP and Power BI experience, alongside strong analytical and stakeholder management skills. Enjoy benefits such as 25 days annual leave and additional perks!

Qualifications

• Experience as a SAP Key user is essential.
• Proficient in Microsoft Office and SAP systems.
• Strong analytical and problem-solving skills are required.

Responsibilities

• Ensure customer requirements are reflected in the SAP system.
• Test customer solutions presented by IT.
• Conduct regular meetings with customers to support their needs.
• Manage inventory and stock control efficiently.

Skills

SAP Key user (ERP) experience

Good PC skills, including Microsoft packages

Experience with SAP WMS

Power BI knowledge

Analytical skills

Stakeholder management

Job description

Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Healthcare, Automotive and Publisher industries.

You will work in an environment built on collaboration, respect, commitment and curiosity, where you can grow, contribute your ideas, and make an impact. Be part of the team that delivers logistics excellence and shapes supply chains globally. Working at Arvato means: Together, we’re on it.

Job Description

Hours: 40 hours per week, Monday to Friday

The primary role of the SAP Key user is to ensure the customer's requirements are translated and reflected in the SAP system. You’ll be the contact between IT and the operators who support the warehouse with managing import/export/stock and inventory for our customers.

The role is instrumental in the implementation of new customers by testing the process and continuous improvement.

• Testing customer solutions presented by IT to ensure they work effectively for the customer and the business
• Problem-solve complex issues that arise in the system
• Regular meetings with the customers to understand their requirements to support their needs
• Inventory, cycle counting, and stock control
• Analyse data within the system to identify improvement
• Implement new customers into the warehouse
• Collaborate with the SAP team in other countries to ensure alignment
• Support function for the Operators
• Present continuous improvement and process optimisation solutions for each client across the business
• Create and deliver training and development for the SAP Warehouse support team

Qualifications

• SAP Key user (ERP) experience is essential
• Good PC skills, including Microsoft packages, and has worked with SAP WMS and Power BI
• Experience in liaising with customers, where you have been involved in problem-solvingAnalytical skills
• Stakeholder management

Additional Information

• 25 days annual leave plus 8 bank holidays with the option to purchase up to an additional 5 days
• A life assurance policy that pays out 4 x Salary
• Employee Assistance Programme that provides you with confidential support, information, and advice to help you
• Employee Discount Scheme through Benefit Hub

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Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.

The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here .

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Further information on data protection and your rights can be found here .