Sanctuary Scheme Admin & Referrals Coordinator

LLOYD'S REGISTER INTERNATIONAL; Tipton; On-site; GBP 15,000 - 21,000; Part time

Job summary

Lloyd's Register International is seeking a Sanctuary Scheme Co-ordinator to support the administration and communication between clients, support workers and service providers.

The role involves taking referrals, managing data in our management system, and contributing to monthly and quarterly reporting. It is a 20-hour per week post with flexible days, requiring strong accuracy, confidentiality and teamwork.

Qualifications

• Experience in admin/finance role.
• Experience inputting and monitoring information on a database.
• Experience working with computer packages.
• Working to performance indicators and standards.
• Report writing and presentation.
• Experience with monitoring and evaluation systems.

Responsibilities

• Take Sanctuary Scheme referrals and coordinate intake.
• Work with referral and outreach teams to ensure smooth processing.
• Allocate, manage and record referrals, work and outcomes.
• Monitor project outcomes and KPIs.
• Ensure clear communication pathways into the project.
• Input and monitor our electronic management system.
• Maintain information systems for reports and evaluation.
• Contact landlords related to the work.
• Support admin team with monitoring systems and paperwork.
• Undertake general clerical duties.
• Answer and manage incoming calls; assist with returns to Funders.
• Collaborate with housing team to run the office effectively.
• Maintain filing and archiving systems.
• Record and monitor monthly, quarterly and yearly statistics.
• Participate in quality standards reviews as required.
• Share duties across the admin team during holidays and sickness.

Skills

Accuracy

Communication skills

Interpersonal skills

Organisational skills

Work under pressure

Teamwork

Education

Recognised computer qualifications

Tools

Database software

Computer packages

Job description

Lloyd's Register International is seeking a Sanctuary Scheme Co-ordinator to support the administration and communication between clients, support workers and service providers.

The role involves taking referrals, managing data in our management system, and contributing to monthly and quarterly reporting. It is a 20-hour per week post with flexible days, requiring strong accuracy, confidentiality and teamwork.