Salon Sales Development Representative

Inspiring Interns & Graduates

Royal Tunbridge Wells

Hybrid

GBP 26,000 - 38,000

Full time

14 days+

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Job summary

A leading salon software company in Royal Tunbridge Wells is seeking a Sales Development Representative to generate and qualify leads. The role involves outbound prospecting, understanding customer needs, and managing a pipeline of qualified leads. Strong communication skills and the ability to build relationships with salon owners are essential. This position offers training and a supportive team environment to help you succeed.

Qualifications

Ability to work effectively under pressure while maintaining inter-personal skills.
Confidence in representing the company professionally.
Practical ability to connect with salon owners.
Familiarity with salon/beauty industry is a plus.

Responsibilities

Lead generation through outbound prospecting.
Qualify inbound leads through effective communication.
Research target companies and decision-makers.
Collaborate with sales to ensure smooth handover of leads.

Skills

Self-motivated

Great communicator

Reliable

Organized

Excellent listening skills

Questioning skills

Team Collaboration

Tools

HubSpot

Job description

Are you a self-motivated, reliable, a great communicator with a strong interest in the hair & beauty sector?

Our client is looking for a Sales Development Representative. You will be required to work 2-3 days from the Tunbridge Wells office.

About the Company

We are a team of 30 who are passionate about supporting the Salon Industry, comprising Hair, Beauty, Barbers, Clinics & Aesthetics. As an established salon software company, we work with the leading brands and groups in the UK, supporting over 2500 salons.

Our products include salon management software (CRM), Booking Apps and payment processing. Our team has extensive knowledge of salon software and industry experience, making us the standout choice for prospects and our clients.

Our intelligent Salon Software was created to help salon people achieve what is perceived to be impossible when it comes to building and growing a salon business. While the owner is busy looking after their salon clients, the software gets more of them, spending more, more often. The only all-in-one sales, marketing and management software built for salons.

The office is based in Tunbridge Wells and currently employs 25+ staff.

Our Purpose

“To provide the best salon software in the world to help salons grow, nurture existing clients, attract new clients and make the salon owners life easier.”

Key Responsibilities

Lead Generation
Conduct outbound prospecting to generate new leads.
Qualify inbound leads through effective communication and understanding of customer needs.
Research target companies and decision-makers to identify potential opportunities.
Develop a deep understanding of the company’s products/services to effectively communicate value propositions.
Initiate contact with leads through various channels, including phone calls, emails, and social media.
Clearly and effectively articulate the company’s value proposition.
Qualify leads based on established criteria before passing them to the sales team.
Collaborate with sales representatives to ensure a smooth handover of qualified leads.

Your Personal Characteristics

You must be self-motivated, reliable, a great communicator & well organised. To you will need to have the ability work effectively under pressure, whilst retaining inter-personal skills and sense of humour. You will need to be a team player.
You will be speaking with potential clients of the company, and therefore need to be confident in representing the company professionally.
You need to have practical ability to get past the gatekeepers and speak to the salon owner; identifying customer problems and painting a picture of what our software can give them; this will require excellent listening and questioning skills.

Our Core Values

Integrity
Empathy
Industry and technical knowledge
Thorough – attention to detail
Flexible and adaptable

We are looking for people who can work with these values each and every day, who can work efficiently and will look to improve and update our systems and working practices to make them more efficient.

Your Role

Building and managing a pipeline of qualified leads: Cold call Leads and Marketing leads, nurturing over days, weeks or months, depending on length cycle and converting them into meetings.

Qualifying prospects to ensure that every opportunity we create has true potential to convert into business. Using a combination of solution sales methodology, scripted and unscripted conversations to engage business decision makers in productive, meaningful discussions, asking open questions, uncovering business pain points, and matching benefits.

Managing closed loop feedback to drive continuous improvement in our team’s performance.

A full induction will be given and will include training with the educators, then shadowing the sales team to learn about our clients and the best way to approach them.

Meeting the team, introducing them to the Hair and Beauty industry if they have not come from that background.

Education on the basics how our product helps salons.

Role playing and sales scripts.

Join in on sales meetings with the sales team.

Details on what information needs to be passed to the Consultant when booking a meeting.

HubSpot training.

Your main Responsibilities

Key Performance Indicators

Phone