Salford Domiciliary Care Coordinator

Portman Recruitment Limited; Stretford; On-site; GBP 30,000 - 36,000; Full time

Job summary

Portman Recruitment Limited is seeking an experienced Care Coordinator for a domiciliary care service in Salford. You will coordinate care packages, manage staff rotas and respond calmly to changes, working closely with the Registered Manager, staff, service users, families and external professionals.

The role focuses on maintaining person-centred care, safeguarding, and continuity of service while supporting independence in clients’ own homes. Evening/weekend on-call rotation is included.

Qualifications

• Previous experience within domiciliary care or a similar community-based care service.
• Experience planning rotas, allocating staff or scheduling services in a fast-paced environment.
• Good understanding of person-centred care, safeguarding and promoting independence.
• Awareness of CQC Fundamental Standards and domiciliary care requirements.
• Confident using email, Microsoft Office and care management or rostering systems.
• Strong organisational and time-management skills.
• Excellent verbal and written communication.
• Ability to remain calm, make sensible decisions and manage frequent changes.

Responsibilities

• Create and maintain daily and weekly care rotas.
• Ensure all care visits are covered safely and efficiently.
• Match care workers with service users based on skills, location, availability and continuity.
• Respond to sickness, emergencies, hospital admissions, new referrals and changes to care packages.
• Ensure care plans, risk assessments and relevant clinical guidance remain accurate and accessible.
• Support the implementation of new care packages, amendments and discharges.
• Communicate rota changes clearly to care staff and service users.
• Provide day-to-day guidance and support to care workers.
• Maintain accurate records on care management and rostering systems.
• Assist with audits, spot checks, complaints, safeguarding concerns and incident investigations.
• Liaise with families, social workers, district nurses, GPs, therapists and commissioning teams.
• Identify recurring staffing, rota or service-delivery issues and escalate them appropriately.
• Participate in the shared out-of-hours on-call rota.

Education

NVQ/QCF Level 3 in Health and Social Care (or working towards it)

Tools

Microsoft Office

Care management systems

Rostering systems

Job description

Portman Recruitment Limited is seeking an experienced Care Coordinator for a domiciliary care service in Salford. You will coordinate care packages, manage staff rotas and respond calmly to changes, working closely with the Registered Manager, staff, service users, families and external professionals.

The role focuses on maintaining person-centred care, safeguarding, and continuity of service while supporting independence in clients’ own homes. Evening/weekend on-call rotation is included.