Care Coordinator

Housing & Support Recruitment; Coventry; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Competitive salary

Supportive working environment

Training and development opportunities

Progression opportunities

Job summary

Housing & Support Recruitment seeks a dedicated Domiciliary Care Coordinator to manage care visits, staff rotas, and quality assurance for individuals in their own homes. You will liaise with service users, families, and healthcare professionals to ensure safe, compassionate, person-centred care.

The role emphasizes coordinating daily calls, maintaining records, guiding staff, and ensuring safeguarding and policy compliance within a supportive team environment.

Qualifications

• Experience in domiciliary care or care coordination.
• Excellent communication and organisational skills.
• Experience in rota planning and staff coordination.
• Good IT and administrative skills.
• Knowledge of safeguarding and person-centred care.
• Ability to work under pressure and manage competing priorities.
• Professional, caring and flexible approach.

Responsibilities

• Coordinate daily care calls and manage staff rotas.
• Allocate care workers to service users according to needs.
• Respond to staff absences, emergencies and changes in care arrangements.
• Maintain accurate care records and documentation.
• Liaise with service users, families, care workers and healthcare professionals.
• Monitor care delivery and support quality assurance.
• Ensure safeguarding procedures, policies and CQC requirements are followed.
• Support care staff with guidance, supervision and communication.

Skills

Domiciliary care

Care coordination

Rota planning

IT skills

Safeguarding

Prioritisation

Professional attitude

Job description

WE ARE HIRING - DOMICILIARY CARE COORDINATOR

Join a Growing Care Team!

Housing and suppport recruitment is looking for a dedicated, organised, and experienced Domiciliary Care Coordinator to join our team and help us deliver high-quality, person-centred care to individuals in their own homes.

About the Role

As our Care Coordinator, you will play a key role in ensuring the smooth running of our domiciliary care services. You will coordinate care visits, manage staff rotas, support our care workers, and ensure our service users receive safe, reliable, and compassionate care.

Key Responsibilities

• Coordinating daily care calls and managing staff rotas.
• Allocating care workers to service users according to their needs.
• Responding to staff absences, emergencies, and changes in care arrangements.
• Maintaining accurate care records and documentation.
• Liaising with service users, families, care workers, and healthcare professionals.
• Monitoring care delivery and supporting quality assurance.
• Ensuring compliance with safeguarding procedures, company policies, and relevant CQC requirements.
• Supporting care staff with guidance, supervision, and ongoing communication.

Essential Requirements

• Previous experience in domiciliary care or care coordination.
• Excellent communication and organisational skills.
• Experience in rota planning and staff coordination.
• Good IT and administrative skills.
• Knowledge of safeguarding and person-centred care.
• Ability to work under pressure and manage competing priorities.
• A professional, caring, and flexible approach.

What We Offer

• Competitive salary, depending on experience.
• Supportive and friendly working environment.
• Training and development opportunities.
• Opportunity to progress within the organisation.