Salesperson

SB Building Supplies LTD; Wigston; On-site; GBP 21,000 - 28,000; Full time

Job summary

SB Building Supplies LTD in Wigston is seeking a full-time Salesperson to assist customers in person and by phone, provide product information, prepare quotes, and process orders at the trade counter.

You will check stock, liaise with yard and delivery teams, handle cash and card payments, keep the sales area tidy, update customer records, and look for upselling opportunities to support repeat business. Training can be provided for building materials and trade requirements.

Qualifications

• Experience in customer-facing sales roles, ideally within builders merchants, DIY, construction, or related trade environments.
• Strong communication and interpersonal skills, with the ability to build rapport and provide clear product advice to a wide range of customers.
• Basic numeracy and IT skills, including handling cash/card transactions and using point-of-sale or order management systems.
• Knowledge or keen interest in building materials, construction products, and typical trade requirements (training can be provided).
• Ability to work on-site in Wigston, handle a busy workload, and collaborate effectively with colleagues in sales, yard, and delivery teams.
• Reliable, organized, and detail-focused, with a commitment to accurate order processing and good customer service.
• Previous experience in trade counter sales or retail sales is beneficial; formal qualifications in construction or business are a plus but not essential.

Responsibilities

• Assist customers in person and by phone with product information and quotes.
• Process orders and update customer records.
• Check stock availability and liaise with yard and delivery teams to fulfill orders on time.
• Handle cash and card payments at the trade counter and maintain a tidy sales area.
• Identify upselling and cross-selling opportunities and support repeat business.
• Collaborate with colleagues in sales, yard, and delivery to ensure smooth operations.

Skills

Customer-facing sales

Communication skills

Cash/card handling

Tools

POS systems

Job description

Company Description

SB Building Supplies LTD is an independent builders merchant supplying a wide range of building materials to both trade professionals and the general public. The company supports projects of all sizes, from small domestic improvements to large commercial builds. Team members work closely with customers to provide practical advice and reliable product recommendations. The environment is fast-paced and customer-focused, offering opportunities to learn about construction products and develop strong sales skills.

Role Description

This is a full-time, on-site Salesperson role based in Wigston. The Salesperson will assist customers in person and by phone, providing product information, preparing quotes, and processing orders. Daily tasks include advising on suitable building materials, checking stock availability, liaising with the yard and delivery teams, and ensuring orders are fulfilled accurately and on time. The role involves handling cash and card payments at the trade counter, maintaining a tidy and organized sales area, and updating customer records. The Salesperson will also help identify upselling and cross-selling opportunities, support repeat business, and contribute to a positive team environment.

Qualifications

• Experience in customer-facing sales roles, ideally within builders merchants, DIY, construction, or related trade environments.
• Strong communication and interpersonal skills, with the ability to build rapport and provide clear product advice to a wide range of customers.
• Basic numeracy and IT skills, including handling cash/card transactions and using point-of-sale or order management systems.
• Knowledge or keen interest in building materials, construction products, and typical trade requirements (training can be provided).
• Ability to work on-site in Wigston, handle a busy workload, and collaborate effectively with colleagues in sales, yard, and delivery teams.
• Reliable, organized, and detail-focused, with a commitment to accurate order processing and good customer service.
• Previous experience in trade counter sales or retail sales is beneficial; formal qualifications in construction or business are a plus but not essential.