Salesforce Data Analyst – Insights for Digital Health

Royal College of General Practitioners; Greater London; In loco; GBP 35.000 - 55.000; Tempo pieno

Descrizione del lavoro

The Royal College of General Practitioners is seeking a Data Analyst to transform Salesforce and CRM data into meaningful insights that support decision-making and service improvement. You will design reports, dashboards and data definitions, and work with developers and product owners to ensure high data quality and governance.

Join a mission to build digital capabilities across learning, standards, policy and research, contributing to the transformation of data-driven decision making for UK

Competenze

• Experience in data analysis, profiling, cleansing, reconciliation and resolving data quality issues.
• Strong knowledge of Salesforce data models and reporting, with experience of Lightning Reports and Dashboards, SOQL, Data Loader or equivalent.
• Experience troubleshooting data from imports, integrations or APIs and safely correcting data in live environments.
• Proficiency in Excel and Power Query, alongside experience of data visualisation or business intelligence tools.
• Ability to convert unclear business concerns into testable questions and communicate evidence-based findings to technical and non-technical stakeholders.

Mansioni

• Analyse Salesforce and associated CRM data to identify trends, assess impact and provide clear, actionable insight.
• Investigate data inconsistencies and trace root causes across imports, integrations and APIs, and support safe remediation.
• Design and maintain reports, dashboards, data definitions, cleansing rules and reusable exception reporting.
• Provide data requirements, rules, impact analysis and acceptance criteria for agile delivery, working closely with developers, testers and product owners.
• Improve data quality, governance and reporting standards, while documenting processes and sharing knowledge across the organisation.

Conoscenze

Salesforce data models

SOQL

Lightning Reports & Dashboards

Data analysis

Data cleansing

Excel

Power Query

Strumenti

Salesforce

Data Loader

Power Query

Excel

Descrizione del lavoro

The Royal College of General Practitioners is seeking a Data Analyst to transform Salesforce and CRM data into meaningful insights that support decision-making and service improvement. You will design reports, dashboards and data definitions, and work with developers and product owners to ensure high data quality and governance.

Join a mission to build digital capabilities across learning, standards, policy and research, contributing to the transformation of data-driven decision making for UK