Salesforce Core Leader: Service Cloud & GTM Innovator

Astound Commerce Corporation; Greater London; Hybrid; GBP 120,000 - 180,000; Full time

Benefits offered by this job

Global Collaboration

Career growth

Health plans and well-being

Job summary

Astound Digital in London seeks a Salesforce Core Leader to drive technical excellence across Service Cloud implementations. You will lead development teams, partner with enterprise clients, and deliver high-impact solutions aligned with GTM strategy.

You will spearhead presales, guide architecture decisions, mentor teams, and stay ahead of Salesforce innovations to elevate project outcomes. Local candidates preferred for this role.

Qualifications

• 10+ years of technical implementation experience with Salesforce Core (Service Cloud)
• 5+ years Apex programming and 3+ years Lightning Web Components / Aura
• 2+ years leading technical development teams through full Salesforce SDLC

Responsibilities

• Direct and mentor Salesforce project development teams.
• Lead presales: respond to RFPs, build estimates, demos, and client presentations.
• Lead client discussions to showcase Salesforce capabilities and GTM accelerators.
• Provide expert consultation on Salesforce best practices, architecture, and process improvements.
• Manage client escalations with ownership for rapid resolution.
• Stay updated on Salesforce trends and features to elevate outcomes.
• Deliver thought leadership on Salesforce methodologies and practices.

Skills

Salesforce Core

Apex programming

Lightning components

SDLC leadership

Estimation & presales

API integration

Documentation & PM

Tools

Salesforce APIs

Lightning Framework

Job description

Astound Digital in London seeks a Salesforce Core Leader to drive technical excellence across Service Cloud implementations. You will lead development teams, partner with enterprise clients, and deliver high-impact solutions aligned with GTM strategy.

You will spearhead presales, guide architecture decisions, mentor teams, and stay ahead of Salesforce innovations to elevate project outcomes. Local candidates preferred for this role.