Salesforce AI Engineer: Build Autonomous AI Agents

CAPGEMINI; West of England; Hybrid; GBP 70,000 - 110,000; Full time

Job summary

Capgemini in the United Kingdom is seeking a Salesforce AI Engineer to design, build, and ship AI features on the Salesforce platform for global clients. You will work hands-on with Agentforce, Einstein, Prompt Builder, Model Builder, and Data Cloud, grounding models in Salesforce data and tuning prompts for reliable production use.

You will partner with consultants and AI specialists to craft scalable, AI-powered business solutions across industries, including consumer goods and financial

Qualifications

• Strong Salesforce technical experience across one or more core clouds including Sales Cloud, Service Cloud, Experience Cloud, Commerce Cloud, Industries Cloud, or Field Service.
• Hands-on experience developing solutions using Apex, Lightning Web Components (LWC), Flow, JavaScript, APIs, and Salesforce integration patterns.
• Hands-on experience building with Agentforce, Einstein, Prompt Builder and Model Builder, including designing agent actions, writing and tuning prompts, and grounding models in Salesforce data.
• A working understanding of prompt engineering, retrieval-augmented generation (RAG), grounding, and reducing hallucination.

Responsibilities

• Partner with Salesforce Functional Consultants, Solution Architects, and AI Specialists to design and deliver innovative Salesforce and AI-powered business solutions.
• Leverage Agentforce, Einstein AI, Prompt Builder, Model Builder, and Data Cloud to develop intelligent experiences, autonomous agents, and AI-augmented business processes.
• Act as a Salesforce and AI subject matter expert within the DCX practice, helping shape next-generation consulting capabilities and AI delivery methodologies.
• Design and develop scalable Salesforce solutions using Apex, Lightning Web Components (LWC), Flow, JavaScript, Platform Events, and APIs.
• Integrate Salesforce with enterprise systems using MuleSoft, APIs, Event-Driven Architectures, and AppExchange solutions.

Skills

Salesforce clouds

Apex

LWC

Flow

JavaScript

APIs

MuleSoft

Data Cloud

Tools

Agentforce

Einstein

Prompt Builder

Model Builder

Data Cloud

Job description

Capgemini in the United Kingdom is seeking a Salesforce AI Engineer to design, build, and ship AI features on the Salesforce platform for global clients. You will work hands-on with Agentforce, Einstein, Prompt Builder, Model Builder, and Data Cloud, grounding models in Salesforce data and tuning prompts for reliable production use.

You will partner with consultants and AI specialists to craft scalable, AI-powered business solutions across industries, including consumer goods and financial