Salesforce Admin

Portfolio Group; Manchester, Nottingham; Vor Ort; GBP 38.000 - 60.000; Vollzeit

Zusammenfassung

Portfolio Group is seeking a proactive Salesforce Administrator to join our team in Manchester on an office-based basis. The role focuses on BAU support, ensuring Salesforce runs efficiently across the business, with opportunities to contribute to platform improvements and wider projects as the role develops.

You will work closely with stakeholders to understand requirements, maintain data quality, build reports and dashboards, and support system testing and upgrades.

Qualifikationen

• Experience as Salesforce Administrator or similar role.
• Strong knowledge of Salesforce administration, configuration and security.
• Experience handling BAU support tickets and user issue resolution.
• Good knowledge of Salesforce Flow, reports, dashboards and data management.
• Effective communication with both technical and non-technical stakeholders.

Aufgaben

• Provide day-to-day administration and BAU support for Salesforce.
• Troubleshoot and resolve Salesforce issues and user queries.
• Manage user accounts, permissions, profiles and access controls.
• Maintain data quality and integrity across Salesforce.
• Create/update reports, dashboards, workflows and validation rules.
• Support configuration changes, including custom objects, fields, layouts and automation.
• Collaborate with stakeholders to understand business requirements and improve Salesforce functionality.
• Assist with system testing, upgrades, releases and maintenance.
• Identify opportunities to streamline processes and improve user experience.

Kenntnisse

Salesforce Administration

BAU Support

Reports & Dashboards

User Management

Troubleshooting

Communication

Tools

Salesforce Flow

Data Management

Jobbeschreibung

Office based opportunity

We are looking for a proactive and technically capable Salesforce Administrator to join a growing business and support the ongoing management, maintenance and optimisation of its Salesforce platform. This is an excellent opportunity for someone who enjoys problem solving, working closely with stakeholders and ensuring Salesforce runs efficiently across the business. For the first 12 months, the role will be predominantly focused on Business as Usual (BAU) support, with opportunities to become more involved in platform improvements, enhancements and wider Salesforce projects as the role develops.

Key Responsibilities

• Provide day-to-day administration and BAU support for the Salesforce platform.
• Troubleshoot and resolve Salesforce issues, user queries and system errors.
• Manage user accounts, permissions, profiles, roles and access controls.
• Maintain data quality, integrity and accuracy across Salesforce.
• Create and update reports, dashboards, workflows and validation rules.
• Support configuration changes, including custom objects, fields, page layouts and automation.
• Work closely with internal stakeholders to understand business requirements and improve Salesforce functionality.
• Assist with system testing, upgrades, releases and ongoing platform maintenance.
• Identify opportunities to streamline processes and improve the overall user experience.

What We’re Looking For

• Previous experience working as a Salesforce Administrator or in a similar Salesforce support role.
• Strong understanding of Salesforce administration, configuration and security.
• Experience handling BAU support tickets, troubleshooting and resolving user issues.
• Good knowledge of Salesforce Flow, reports, dashboards and data management.
• Ability to communicate effectively with both technical and non-technical stakeholders.
• Strong attention to detail and a proactive approach to problem solving.
• Salesforce Administrator certification would be advantageous.

What’s on Offer?

• Opportunity to take ownership of day-to-day Salesforce administration.
• Exposure to a range of business functions and stakeholders.
• Long-term opportunities to contribute to Salesforce enhancements and projects.
• Supportive team environment with opportunities to develop your Salesforce expertise.

If you’re a Salesforce Administrator who enjoys hands-on support, troubleshooting and improving systems, we’d love to hear from you.