Sales Team Leader

TieTalent; Manchester; Hybrid; GBP 30,000 - 50,000; Part time

Job summary

Join a forward-thinking company as a Part-Time UKI Sales Team Leader, where you will inspire and lead a dynamic team of Sales Development Representatives. Your role will focus on driving performance improvements, ensuring a seamless onboarding experience for partners, and achieving sales targets. This position offers a unique opportunity to coach and develop talent while contributing to the growth of the business. With a hybrid working model based in the vibrant city of Manchester, you will play a crucial role in maximizing customer lifetime value and enhancing team performance. If you are passionate about people leadership and thrive in a target-driven environment, this is the perfect opportunity for you.

Benefits

Comprehensive health benefits

Flexible working hours

Diversity and inclusivity initiatives

Growth and development opportunities

Qualifications

• 2+ years of experience in a Sales Leadership role.
• Passion for coaching and follow-up.

Responsibilities

• Lead and manage a team of SDRs to drive sales performance.
• Monitor sales metrics and conduct coaching sessions.

Skills

Sales Leadership

Coaching

Performance Metrics

Communication Skills

Objection Handling

Tools

Salesforce

High Velocity Sales Tools

Job description

The Small Medium Business (SMB) teams are responsible for Deliveroo's relationships with thousands of independent restaurant and retail partners operating on the Deliveroo marketplace across several European markets. The SMB team manages the full lifecycle of partner interactions, from initial acquisition and onboarding to reactive support and proactive account management.

The Role

As a Part-Time UKI Sales Team Leader, you will lead and manage a team of Sales Development Representatives (SDRs) focused on generating new restaurant sign-ups to join the Deliveroo platform. Your main responsibilities include driving performance improvements across key KPIs, ensuring SDRs monitor their pipelines effectively, and maximizing sales. You will also ensure the team provides a positive and seamless onboarding experience for partners, contributing to ongoing growth and success of SMB partners on our platform.

The role emphasizes improving productivity, effectiveness, sales acumen, conversion rates, and commercial value. You will be responsible for achieving sales targets and ensuring SDRs deliver excellent onboarding experiences and maximize customer lifetime value. This role is vital for continued growth and enabling more SMB partners to benefit from our platform.

In 2025, the focus will be on growth and improvement, especially coaching. You will oversee outbound call campaigns to achieve business growth, meet your KPIs, and maintain team cohesion between full-time and part-time staff.

The part-time SDRs work evening shifts (4pm - 8pm, Monday to Friday) to optimize lead contact rates. The role is based in Manchester city center, with a hybrid working model requiring three days in the office each week, reporting to the SMB Head of Sales.

What you'll do

• Manage outbound SDRs to lead quality partner acquisition, generate sales opportunities, and utilize Salesforce for pipeline tracking.
• Execute contact strategies to meet performance metrics, including sales results and qualitative partner experience.
• Produce sales reports and analyze performance to inform action plans.
• Regularly listen to SDR calls to evaluate communication, product knowledge, sales process adherence, and objection handling, identifying areas for improvement.
• Conduct one-on-one coaching sessions to provide feedback and develop personalized improvement plans.
• Deliver group training on sales techniques, product features, and objection handling to enhance team performance.
• Support and motivate SDRs to maintain high morale and achieve targets, especially outside of core hours.
• Monitor individual and team sales metrics to track progress and evaluate coaching effectiveness.

You

This fast-paced role requires a passion for people leadership and results delivery. You should enjoy working in target-driven environments, handle objections well, and manage growth-focused change.

The essential skills include:

• At least 2 years of experience in a Sales Leadership role
• Passion for coaching, documenting progress, and follow-up
• Proven results in a contact center environment
• Ability to work autonomously outside of core hours

Preferred experiences include:

• Experience with Salesforce for customer management
• Experience with High Velocity Sales tools
• Ability to switch between coaching and leadership roles while maintaining stakeholder boundaries

Workplace & Diversity

Deliveroo values its people and offers comprehensive benefits across health, family, finance, community, growth, and time off. We embrace diversity and inclusivity, welcoming individuals regardless of gender, race, sexuality, religion, or personal preferences. All you need is a passion for food and a desire to be part of a rapidly growing startup in an exciting space.

Nice-to-have skills

• Location: Manchester, England