Sales Team Leader

Red Recruitment; Cirencester; On-site; GBP 41,000 - 50,000; Full time

Benefits offered by this job

Uncapped commission

OTE £80k–£90k

Holiday entitlement 34–36 days

Private medical cover

Enhanced pension

Sick pay & life assurance

Job summary

Red Recruitment in Cirencester is seeking a Sales Team Leader to manage a busy sales team, coach advisors, and drive performance in a regulated environment. The role focuses on data-driven coaching and delivering results against targets in a customer-centric setting.

The position reports to the Sales Manager and requires ability to interpret sales metrics, support skill development, and maintain compliant processes while fostering a proactive, accountable team culture.

Qualifications

• Experience managing a sales team and delivering results against targets.
• Ability to coach advisors and develop sales skills.
• Insurance or financial services experience is desirable.
• Strong communication and feedback skills.

Responsibilities

• Manage the day-to-day performance of the sales team.
• Review conversion rates, sales activity and KPIs to identify opportunities for improvement.
• Work with advisors to provide practical feedback and coaching tailored to development needs.
• Help individuals behind target build the skills and confidence to improve.
• Hold regular one-to-ones, set clear objectives and monitor progress against development plans.
• Maintain customer service standards and ensure FCA requirements are met.

Skills

People management

Coaching

KPIs & analytics

Sales reporting

Communication

Target achievement

Job description

Sales Team Leader

Red Recruitment is recruiting a Sales Team Leader to join our client in Cirencester. Offering a £45,000 basic salary and realistic earnings of £80,000-£90,000, this role is ideal for an experienced people manager who enjoys coaching sales teams and helping individuals reach their potential.

Reporting to the Sales Manager, you will use data to understand performance, identify where support is needed and deliver practical coaching that improves results. Experience within insurance or financial services would be particularly valuable, alongside the ability to build confidence, motivate advisors and develop their sales skills.

Benefits and Package for a Sales Team Leader:

• Salary: £45,000 per annum
• Commission: Uncapped monthly commission and bonus opportunities, with a realistic OTE of £80,000-£90,000
• Hours: Flexibility to choose shifts within the 8am-8pm operating hours
• Location: Cirencester, onsite
• Annual pay review and opportunities to progress your career
• 34 days of holiday, including bank holidays, increasing to 36 days after two years
• Financial protection benefits, including life assurance, income protection and company sick pay
• Subsidised private medical cover
• Enhanced pension contributions from the employer
• Enhanced maternity and paternity pay
• Access to a digital GP, wellbeing app and annual flu vaccinations

Key Responsibilities of a Sales Team Leader:

• Managing the day-to-day performance of a sales team, keeping advisors engaged and focused on their targets
• Reviewing conversion rates, sales activity and KPIs to identify opportunities for improvement
• Working alongside advisors to provide practical feedback and coaching tailored to their development needs
• Helping individuals who are falling behind target build the skills and confidence to improve
• Holding regular one-to-ones, agreeing clear objectives and monitoring progress against development plans
• Recognising achievements and encouraging a supportive, accountable team environment
• Assisting with recruitment and helping new starters settle into the team and develop their sales approach
• Sharing performance updates and recommendations with the Sales Manager
• Maintaining customer service standards and ensuring sales activity meets FCA requirements and internal procedures

Key Skills and Experience of a Sales Team Leader:

• Previous responsibility for directly managing a sales team and delivering results against targets
• Demonstrable success in developing advisors and improving performance through coaching
• Insurance or financial services experience is highly desirable
• Confidence interpreting sales reports and translating findings into clear actions for the team
• The ability to identify why an individual is underperforming and adapt your support accordingly
• Experience setting objectives, reviewing performance and managing development plans
• Strong communication skills, with the ability to give constructive feedback and build effective working relationships
• A background in contact centre sales or another busy, regulated sales setting would be advantageous