Insurance Sales Team Lead

Calibre Candidates; Reading; On-site; GBP 42,000 - 62,000; Full time

Job summary

Calibre Candidates is seeking a results-driven Insurance Sales Team Lead to steer a growing team of sales advisors in a busy B2C company near Reading. You will lead by example, motivate the call centre to hit high KPI targets and deliver excellent customer service.

The role is dynamic and rewarding, with opportunities to mentor staff, plan promotions and develop performance strategies in a supportive environment.

Qualifications

• Proven experience in Insurance sales.
• Leadership/coaching ability to motivate to achieve KPIs and sales targets.
• Effective planning and communication skills.

Responsibilities

• Delivering against sales targets across multiple products and services.
• Achieving product and cross-sell KPIs.
• Monitoring sales team performance.
• Providing support and advice to telesales teams.
• Plan and manage staff rotas.
• Staff coaching, training and development.
• Hosting daily sales meetings with team.
• Plan and conduct personal performance reviews.

Skills

Leadership / coaching

KPIs & targets

Mentoring Sales Execs

Planning & communication

Job description

A fantastic newly created opportunity has arisen for a results-driven Insurance Sales Team Lead to lead a growing team of sales advisors in a busy and vibrant well-established B2C company near Reading. The ideal candidate will be proactive, will lead by example and be able to motivate a call centre sales team to achieve a high level of success and customer satisfaction. This is a busy, varied and exciting role with excellent earning potential.

Key Responsibilities:

• Delivering against sales targets across multiple products and services
• Achieving product and cross-sell KPIs
• Monitoring sales team performance
• Ongoing monitoring of calls and behaviour
• Providing support and advice to telesales teams
• Ability to make quick, evidence-based decisions
• Handling escalated customer enquiries from the sales team
• Planning and implementing sales promotions and staff incentives
• Ensure staff attendance and punctuality
• Hosting daily sales meetings with team
• Planning and implementing personal performance meetings
• Working with HR to ensure smooth day to day operations
• Plan and manage staff rotas
• Staff coaching, training and development

Requirements:

• Proven experience within Insurance sales role
• Previous exposure to mentoring Sales Execs - Desirable
• Leadership/coaching ability to motivate to achieve KPIs and sales targets
• Effective planning and communication skills