Sales Team Leader

Red Recruitment; Newcastle upon Tyne; Presencial; GBP 29 000 - 36 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

On-target earnings (£8,000)

Performance bonus up to 10%

Salary progression to £37,500 after 3 

Resumo da oferta

Red Recruitment in Newcastle upon Tyne is seeking a Sales Team Leader to manage a team of up to 10 Sales Advisors and drive performance. The role reports to the Sales Manager and focuses on coaching, data-driven decisions and customer outcomes to hit ambitious targets.

The position is office-based in Newcastle upon Tyne, with a hands-on leadership style and opportunities for development within a fast-growing technology business.

Qualificações

• Experience leading a target-driven sales team.
• Strong coaching and people management skills.
• Confident using KPIs to identify performance gaps and actions.
• Excellent written and verbal communication skills.

Responsabilidades

• Leading and motivating a team of up to 10 Sales Advisors to meet and exceed targets.
• Monitoring sales calls and providing coaching to improve call quality and lead conversion.
• Running daily stand-ups, weekly team meetings and monthly one-to-ones to review progress and development.
• Recruiting, onboarding and training new Sales Advisors and creating training materials.
• Acting as first point of contact for complex customer queries and escalations.
• Collaborating with other teams to improve sales processes.

Conhecimentos

Team leadership

Coaching

Data-driven

Communication

Customer service

Target-driven

Descrição da oferta de emprego

Sales Team Leader

Red Recruitment is recruiting a Sales Team Leader to join our client, a fast-growing technology business that helps make household bills simple.

Reporting to the Sales Manager, you'll lead a team of up to 10 Sales Advisors, helping them hit ambitious targets and convert more leads. This is a hands‑on role where you'll use call coaching, performance data and regular feedback to improve sales results and help customers find the right solution.

Benefits and Package for a Sales Team Leader

• Basic salary: £32,572.95 per annum
• On-target earnings: £8,000 in on-target commission
• Additional bonus: Up to 10% of your basic salary for achieving your objective
• Salary Progression: Potential for salary to rise to £37,500 base after 3 years
• Hours: Monday to Friday, 10am-6pm, with one Saturday in four, 9am-5pm
• Location: Newcastle upon Tyne, office-based

Key Responsibilities of a Sales Team Leader

• Leading and motivating a team of up to 10 Sales Advisors to meet and exceed sales targets and KPIs
• Monitoring sales calls and providing practical coaching to improve call quality, objection handling and lead conversion
• Running daily stand‑ups, weekly team meetings and monthly one‑to‑ones to review progress, set priorities and support individual development
• Analysing weekly and monthly sales performance and presenting findings and actions to senior leaders and external stakeholdersRecruiting, onboarding and training new Sales Advisors, and creating training materials for the wider team
• Acting as the first point of contact for complex customer queries and escalations
• Working with other teams to improve sales processes and help advisors work more efficiently

Key Skills and Experience of a Sales Team Leader

• Experience leading or supervising a target‑driven sales team, ideally in an outbound sales, telephone‑based environment
• Strong coaching and people management skills, with the ability to develop advisors and address underperformance
• Confidence using sales data and KPIs to identify where performance can improve and turn those findings into clear actions
• Excellent written and verbal communication skills and a confident telephone manner
• Strong organisational skills and the ability to manage competing priorities in a fast‑paced sales environment
• A proactive, resilient and empathetic approach to supporting your team and resolving customer issues