Sales Support Team Leader

NRG; Manchester; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading B2B gas supplier is seeking an experienced Sales Support Team Leader to ensure the timely issuance of contracts and provide support for the sales team. The successful candidate will manage operational efficiencies, improve processes, and develop KPIs to optimize performance.

Qualifications

• Proven experience in managing tasks and meeting deadlines.
• Experience in the energy industry.
• Ability to work both independently and in a team.

Responsibilities

• Oversee the issuance of quotations and ensure compliance.
• Support account managers in achieving timely price production.
• Identify process improvements to enhance efficiency.

Skills

Communication

Organisational Skills

Interpersonal Skills

IT Skills

Analytical Skills

Multitasking

Tools

MS Office

MS Excel

Job description

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My client, a leading B2B gas supplier, is looking for an experienced Sales Support Team Leader to join their team in Bury.

Role

As the Sales Support Team Leader, you will be responsible for ensuring the team provides timely and accurate data for the sales and delivery processes. You will oversee the issuance of quotations in a timely manner and ensure all contracts deliver optimal value by identifying underperforming and non-compliant sites and taking appropriate actions.

Responsibilities

• Facilitate the speedy and accurate production of prices by account managers.
• Support account managers in achieving a 24-hour turnaround on prices.
• Provide presales checks including credit and consumption validation.
• Liaise with brokers and TPIs.
• Manage Micro Business renewals and related queries.
• Identify and implement system or process improvements to enhance efficiency and meet regulatory requirements.
• Support entry into the Electricity market.
• Develop and implement KPIs and reports in line with management requirements.

Requirements

• Excellent verbal and written communication skills.
• Strong organisational skills.
• Excellent interpersonal skills with the ability to establish credibility and build relationships.
• Proven IT skills, including MS Office and MS Excel.
• High attention to detail and accuracy.
• Analytical skills.
• Ability to multitask and prioritize in a challenging environment.
• Ability to work independently and as part of a team.
• Flexible approach to work.
• Experience in the energy industry.
• Experience managing and prioritizing daily tasks within strict deadlines.