Insurance Sales Team Leader

IPS Group; Greater Manchester; On-site; GBP 35,000 - 50,000; Full time

Job summary

IPS Group is seeking a Team Leader for their New Business team in Manchester. In this full-time role, you’ll lead a team of Insurance Advisors, focusing on high-quality service and sales performance while fostering a positive and high-performing culture. Join a global insurance company that prioritizes growth and team development with competitive salaries and opportunities for professional qualifications.

Benefits

Competitive salary

Quarterly sale bonuses

Full benefits package

Support for professional qualifications

Clear progression opportunities

Qualifications

• Experience in a Team Leader or supervisory role within insurance is crucial.
• Strong understanding of the sales lifecycle within insurance.
• Proven ability to achieve sales targets.

Responsibilities

• Lead and coach a team of Advisors.
• Monitor team performance and manage workflow.
• Handle escalations and complex queries.

Skills

Leadership

Motivating Teams

Communication

Customer Service

Sales Focus

Job description

IPS Group are partnering with a global insurance group known for delivering innovative commercial insurance solutions to clients across the UK market. This is a brilliant opportunity for an experienced insurance professional with leadership capabilities who thrives in a fast-paced, customer-focused environment. You’ll play a key part in driving performance, supporting your team of Insurance Advisors, and delivering a market-leading experience to new clients.

Due to continued success and expansion within their division, they are now looking to recruit a Team Leader to support their growing New Business team based in central Manchester.

The Role:

Working alongside the Team Manager, you’ll be responsible for leading and motivating a team that handles inbound enquiries, leads, and digital referrals. The focus is on converting new business while ensuring high-quality service, compliance, and team development.

Key Responsibilities:

• Lead, coach, and develop a team of Advisors to exceed sales targets and KPIs.
• Monitor team performance, manage daily workflow, and ensure all customer interactions meet quality standards.
• Handle escalations and act as the first point of contact for complex queries and complaints.
• Collaborate closely with the Retentions Team Leader to share insights and maintain service consistency.
• Support recruitment, onboarding, and continuous training of new team members.
• Deliver regular performance reviews and identify training needs.

What We’re Looking For:

• Previous experience in a Team Leader or supervisory role within insurance.
• Strong understanding of the sales lifecycle within insurance, ideally in personal or commercial lines.
• Proven ability to motivate and develop teams to achieve sales targets and deliver excellent customer service.
• Confident communicator with a proactive, solutions-focused approach.
• Organised, resilient, and adaptable to changing business needs.

Why Join this organisation?

• Be part of a global insurance group with a strong brand, ambitious growth plans, and a people-first culture.
• Work with a high-performing team in a newly structured, growing business unit.
• Access full training, support for professional qualifications, and clear progression opportunities.
• Competitive salary, quarterly paid sales bonus, and full benefits package.

This is a full-time office-based position in central Manchester (Monday to Friday).

To learn more about the role and overall package, apply today or get in touch.

Email:
Number:0161 416 6203 /07967 701036