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A leading professional services firm is seeking an Office / Business Support Team Leader in Manchester. This pivotal role involves transforming and enhancing business support services while leading a geographically dispersed team. Ideal candidates are energised by change, possess strong leadership skills, and strive to improve workplace experiences. Join us to make a lasting impact within a values-led organisation.
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AMS Group
manchester, United Kingdom
Other
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Yes
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3
06.06.2025
21.07.2025
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Company Overview:
AMS Group are a full-service professional services firm that create value for mid-market businesses. We do this through our exceptional technical delivery teams and our personalised client approach.
Our vision is to be the best advisory-led professional services firm in the mid-market.
We are a fast-growing and ambitious advisory-led professional services firm, with a clear strategy for the next phase of our growth plan.
Our services within the Group include Audit & Accounting, Tax (Capital Allowances, Private Client, Innovations, Tax Investigations and VAT), and Advisory (Corporate Finance, Business Recovery, Debt Advisory and Insurance).
We've achieved 36% year on year growth in revenue, we now employ over 225 employees, with an average client satisfaction score of 98%. We are looking to increase our growth trajectory throughout 2025 and beyond.
Role Overview:
We are seeking a dynamic and people-centric leader to head up our Business Support & Reception function across the Group. This role is responsible for unifying a currently decentralised team, enhancing service delivery standards, and embedding a high-performance, client centric culture across our workplace environments.
This role is initially for a 6-12 month FTC.
You will lead the transformation of our admin and front-of-house services, reimagining how they operate through improved processes and tech-enabled solutions. A champion of people and experience, you will play a key role in reinforcing our organisational culture and workplace experience, ensuring every colleague and visitor feels welcomed and supported.
Key Responsibilities
Why Join Us?
This is a unique opportunity to shape and elevate the employee and visitor experience across a values-led organisation. If you are energised by building teams, leading change, and delivering excellence through people and process, this role offers a platform to make a lasting impact.