Sales Support Specialist: Orders, Quotes & Customer Care

Alma Personnel; Sutton Coldfield; On-site; GBP 22,000 - 30,000; Full time

Job summary

Alma Personnel is seeking a busy, varied Sales Support Administrator to assist the Sales Manager and Account Managers. The role requires highly organised and proactive individuals who can thrive in a fast-paced environment and manage multiple priorities.

You will handle orders and quotations, maintain accurate records, liaise with customers, monitor stock and pricing, and provide day-to-day admin support to the accounts team. Strong MS Office skills are essential, with Canva as a desirable bonus.

Qualifications

• Experience in sales administration or sales support is essential.
• Organised, proactive and accurate with excellent attention to detail.
• Excellent written and spoken communication; team player.

Responsibilities

• Support the sales team.
• Process and manage orders.
• Maintain administration and documentation.
• Prepare customer quotations.
• Liaise with customers.
• Monitor product availability and pricing.
• Follow up on quotes and orders.
• Assist with day-to-day administrative support and account management.

Skills

Sales administration

Attention to detail

Team communication

Verbal & written communication

Tools

Microsoft Excel

PowerPoint

Canva

Job description

Alma Personnel is seeking a busy, varied Sales Support Administrator to assist the Sales Manager and Account Managers. The role requires highly organised and proactive individuals who can thrive in a fast-paced environment and manage multiple priorities.

You will handle orders and quotations, maintain accurate records, liaise with customers, monitor stock and pricing, and provide day-to-day admin support to the accounts team. Strong MS Office skills are essential, with Canva as a desirable bonus.