Sales Support Specialist: Client Relations

Copperfield Recruitment; Chertsey; On-site; GBP 22,000 - 28,000; Full time

Job summary

Copperfield Recruitment is seeking a meticulous Sales Administrator to join a busy team. You will provide administrative support to the sales function and ensure excellent customer service and efficient order processing.

Key duties include responding to enquiries, preparing quotations, processing orders in the CRM, and maintaining accurate records using Word and Excel. The role emphasizes strong communication and organisational skills in a dynamic environment.

Qualifications

• Previous experience in sales support, sales administration or customer service.
• Ideally experience of working in an engineering/technical environment
• Strong communication and organisational skills.
• Experience using CRM systems and Microsoft Office, particularly Word and Excel.
• Ability to manage multiple tasks, work accurately and provide excellent customer service.

Responsibilities

• Respond to customer enquiries via telephone and email.
• Prepare quotations and support Account Managers with customer requirements.
• Process customer and supplier orders using the CRM system.
• Manage returns and repairs
• Liaise with suppliers and internal teams to ensure on-time deliveries.
• Maintain allocated customer accounts
• Support customer meetings and help build strong client relationships.
• Assist with sales administration, reporting and data analysis.
• Ensure accurate record keeping using CRM, Microsoft Word and Excel.

Skills

Sales support

Customer service

Organisational skills

Communication

Multi-tasking

Tools

CRM systems

Microsoft Office

Job description

Copperfield Recruitment is seeking a meticulous Sales Administrator to join a busy team. You will provide administrative support to the sales function and ensure excellent customer service and efficient order processing.

Key duties include responding to enquiries, preparing quotations, processing orders in the CRM, and maintaining accurate records using Word and Excel. The role emphasizes strong communication and organisational skills in a dynamic environment.