Sales Support Specialist — Fast-Paced Customer Care (UK & Europe)

ePac LLC; Sheffield; On-site; GBP 28,000 - 35,000; Full time

Job summary

ePac LLC in the UK is seeking a Sales Support Specialist to provide exceptional support to customers across the UK and Europe. You will process sales orders and liaise with customers at every stage of their orders journey to exceed expectations.

This fast-paced, on-site role at Chapeltown, Sheffield, offers a 40-hour week (Mon–Fri) with a salary of £28,000–£35,000 depending on experience. Prior experience in manufacturing order management is advantageous.

Qualifications

• Experience processing sales orders and liaising with customers.
• Ability to work in a fast-paced, deadline-driven environment.
• Knowledge of manufacturing or flexible packaging is a plus.

Responsibilities

• Process and track customer orders from placement to shipment.
• Coordinate with customers to resolve order queries.
• Maintain accurate order records in the CRM.

Skills

Order processing

Customer service

Communication

Multitasking

Tools

CRM software

Job description

ePac LLC in the UK is seeking a Sales Support Specialist to provide exceptional support to customers across the UK and Europe. You will process sales orders and liaise with customers at every stage of their orders journey to exceed expectations.

This fast-paced, on-site role at Chapeltown, Sheffield, offers a 40-hour week (Mon–Fri) with a salary of £28,000–£35,000 depending on experience. Prior experience in manufacturing order management is advantageous.