Sales Support Specialist

Confidential; West Midlands; On-site; GBP 28,000 - 30,000; Full time

Job summary

Confidential in Stratford-upon-Avon is recruiting for a full-time International and UK Sales Support role. You will build relationships with distributors and customers worldwide, manage leads, quotations, and trade show logistics while supporting the sales team to grow the brand.

The role requires strong IT skills, fluent written and spoken English, and a willingness to travel with a passport. Experience with CRM systems and MS Office is essential.

Qualifications

• Highly organised and detail-driven with ability to manage multiple tasks
• Confident communicating with people from diverse cultures and backgrounds
• Enjoys a varied role where no two days are the same
• Strong IT skills including Microsoft Office and CRM systems
• Educated to A levels or equivalent
• Passport is essential; additional languages are a bonus

Responsibilities

• Researching and qualifying new international leads
• Preparing quotations and managing the sales pipeline
• Coordinating trade show logistics and meeting schedules
• Supporting distributor showrooms with POS and brand materials
• Communicating product launches and pricing updates to global partners
• Occasionally covering UK retail and online store enquiries

Skills

CRM systems

Microsoft Office

English communication

Education

A levels or equivalent

Job description

Stratford Upon Avon £28-30,000 per annum Full Time, Permanent

If you're someone who thrives on variety, loves building relationships and gets a quiet thrill from keeping things running beautifully behind the scenes, this could be the role you've been looking for.

We're delighted to be recruiting on behalf of a multi-award-winning, design-led British brand with a global reputation that speaks for itself.

This is a broad, varied support role sitting at the heart of their International and UK Sales function. You'll be a key point of contact for distributors and customers worldwide, supporting the sales team with everything from lead generation and CRM management to quotations, sample orders, trade show coordination and brand presence across distributor channels.

It's not a field sales role, but it's far from purely administrative. Our client is looking for someone with genuine commercial curiosity: someone who enjoys spotting opportunities, building rapport, and contributing to growth, not just processing requests.

Day-to-day, you will be:

• Researching and qualifying new international leads
• Preparing quotations and managing the sales pipeline
• Coordinating trade show logistics and meeting schedules
• Supporting distributor showrooms with POS and brand materials
• Communicating product launches and pricing updates to global partners
• Occasionally covering UK retail and online store enquiries

About You

• You're highly organised and detail-driven, but you also know when to pick up the pace.
• You're confident communicating with people from different cultures and backgrounds.
• You enjoy working in an environment where no two days look exactly alike.
• You'll have strong IT skills (Microsoft Office, CRM systems) and excellent written and verbal English.
• You are educated to A levels or equivalent
• A genuine interest in sales and business development.
• A passport is essential, and additional languages would be a real bonus.

Most importantly, you'll bring a proactive, can-do attitude and a genuine desire to make a positive impact in a business that's still growing.

Why Apply?

This is a close-knit, collaborative team where your contribution genuinely matters. The role has real scope to develop, both commercially and professionally, within a brand that's already made its mark on the world stage.