Sales Support Specialist

AGCO Corporation; Stoneleigh; Hybrid; GBP 32,000 - 43,000; Full time

Benefits offered by this job

Hybrid working

Bonus scheme

26 days annual leave

Pension and life assurance

Private healthcare

Employee discounts

Job summary

AGCO Corporation is seeking a Sales Support Specialist to train dealers and end users on Massey Ferguson products, reporting to the Sales Support Manager. You will deliver product training, run demonstrations at events, and provide on-site and remote support, working with Sales, product development, training, service and PTX to ensure high-level support.

Based in Stoneleigh ( Warwickshire ) with hybrid working, the role offers a clear career path and benefits including pension, private

Qualifications

• Bachelor's degree or equivalent qualification is required.
• 2 to 5 years of relevant professional experience.
• Strong knowledge of the UK agricultural industry and farm machinery.
• Proven proficiency with modern agricultural equipment and customer needs.
• Valid full UK driving licence; tractor and telehandler licences are advantageous.

Responsibilities

• Deliver product training and updates to internal staff, dealers and end users.
• Provide professional demonstrations at events, launches and shows.
• Offer face-to-face and remote support to dealers and end users; collaborate with Area Sales Managers to maximise sales and satisfaction.
• Coordinate with Sales Support Specialists, Sales Manager and MF teams to improve take rates for MF Technology products.
• Gather market intelligence and develop strategies to improve product take rate and route to market.

Skills

Industry knowledge UK agriculture

Farm machinery experience

Independent working

Customer-focused

Education

Bachelor's degree or equivalent qualification

Job description

Not everyone can claim to feed the world, but it is part of our every day. Behind everything we do for our farmers, there is one AGCO team making it happen. We are proud to put our curiosity to work, building a better and more sustainable world. Join our extraordinary team today!

The role of Sales Support Specialist is to provide industry leading levels of training and support on all current Massey Ferguson products to the dealer network and end users. The position reports to the Sales Support Manager.

Your Impact

• Provision of whole goods product training and updates to internal staff, dealers and end users. Provision of professional support at company and dealer events, including launches, shows, open days and demonstrations.
• Provision of professional demonstrations to the public and individual end users. Liaison with other departments including sales engineering, product development, product management, training, service and PTX to ensure that Massey Ferguson product receives industry leading levels of support.
• Provision of face-to-face and remote support to dealers and end users to address operational queries where necessary and offer advice where appropriate. Working closely with the Area Sales Managers to ensure that sales and customer satisfaction are maximized. Working closely with the other Sales Support Specialists to ensure the best use of resources and to provide additional support when required.
• Work closely with the AGCO Fuse team, Massey Ferguson Sales Support Manager and National Sales Manager to improve the take rate of MF Technology products from the factory. When required to provide support to the press. Ensure maintenance of a high level of knowledge of current Massey Ferguson products and their application.
• Gather market intelligence and help develop product strategies to help improve the factory take rate of MF Technology products. Build strong sales argumentation and develop a route to market to ensure all MF internal sales staff are fully up to speed with product developments.

Your Experience And Qualification

• Bachelor's degree or equivalent qualification required.
• 2 to 5 years of relevant professional experience.
• Strong knowledge of the UK agricultural industry, including the operation and application of farm machinery.
• Proven proficiency in the use of modern agricultural equipment, with a solid understanding of customer needs and expectations. Ability to work independently, demonstrate initiative, and perform effectively with minimal supervision.
• Valid full UK driving licence required. Possession of a current tractor licence and telehandler licence would be considered an advantage.

Your Benefits

• Hybrid working
• Competitive bonus scheme
• 26 days annual leave + additional privileged leave and ability to buy up to 5 days annual leave.
• Pension scheme, life assurance and Group Income Protection.
• AXA private healthcare is available.
• Retail discounts on vouchers and Employee Assistance Program.

Your Workplace

You will work Remote mode from our Stoneleigh, Warwickshire site.

We value inclusion and recognize the innovation a diverse workforce delivers to our farmers. Through our recruitment efforts, we are committed to building a team that includes a variety of experiences, backgrounds, cultures, and perspectives.