Sales Support & Proposals Specialist

Flowserve; England; On-site; GBP 26,000 - 38,000; Full time

Job summary

Flowserve Corporation is seeking a Sales Support Representative to act as the primary customer contact, partnering with Engineering, Manufacturing, Quality, and Sales to address inquiries, develop proposals, and support sales growth.

You will use sales data to improve forecasting, reporting, productivity, and pipeline performance, while coordinating quotations and ensuring accurate, timely proposals. This role emphasizes collaboration across global teams and strong customer focus.

Qualifications

• Customer-focused, results-driven, and highly collaborative.
• Strong communication, problem-solving, organization, and prioritization skills.
• Experience in sales or customer service within engineered manufacturing; contract administration experience is preferred.
• Proficiency in Microsoft Office.

Responsibilities

• Deliver responsive, customer-focused support in a fast-paced, cross-functional environment.
• Coordinate aftermarket quotations and produce accurate, timely proposals.
• Review customer specifications and apply Flowserve requirements.
• Manage proposals throughout the bid cycle, including workload tracking and follow-up.
• Support tactical quotes, strategic offerings, and win-back opportunities.
• Collaborate with site hubs and product teams to improve quotation speed and delivery.
• Use knowledge of pump applications to recommend customer solutions.
• Support sales forecasting, monthly outlooks, quarterly business reviews, and analytics.
• Maintain organized sales records, training information, and reporting.
• Collaborate with Sales leadership on continuous improvement actions.

Skills

Customer focus

Communication

Problem solving

Organization

Independent work

Microsoft Office

Education

Bachelor’s degree in a relevant field

Tools

SAP S4Hana

Salesforce

CRM systems

Pricing

Contract review

ERP administration

Job description

Flowserve Corporation is seeking a Sales Support Representative to act as the primary customer contact, partnering with Engineering, Manufacturing, Quality, and Sales to address inquiries, develop proposals, and support sales growth.

You will use sales data to improve forecasting, reporting, productivity, and pipeline performance, while coordinating quotations and ensuring accurate, timely proposals. This role emphasizes collaboration across global teams and strong customer focus.